Annette WAPELHORST
Wichita,KS
Summary
Proven Processor at Goodwill Industries of Kansas Inc., adept in quality control and interpersonal communication. Excelled in enhancing retail operations by efficiently sorting and preparing merchandise, achieving a significant improvement in sales floor efficiency. Skilled in pet wellness and customer satisfaction at A Bone Sweet Bone, ensuring high client retention through exceptional service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Processor
Goodwill Industries of Kansas Inc.
02.2024 - Current
- Sort donations to size, hang, price and tag for retail sales floor.
- Prepared rack for delivery to sales floor.
- Delivered rack to sales floor according to item.
- Hang in appropriate area accordingly.
- Restocking inventory when depleted.
Pet Sitter
A Bone Sweet Bone
01.2000 - Current
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Monitored training, made notes and reported back to guardian regarding progress.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Prepared food and water following instructions from pet owners.
- Completed documentation regarding animals for future reference and improved care.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Bachelor Of Science - Nursing
Bethel College
North Newton, KS05.2009
Cosmetology - Cosmetology
Vernon’s School of Cosmetology
Wichita, KS05.1979
Skills
- Interpersonal Communication
- Reports Analysis
Accomplishments
- Honor roll for higher than 3.5 GPA
- Certified Training in People and Pet CPR
- Spinal Decompression Analyst
- Makeup Artist for Lancôme
- Cosmetologist
Affiliations
National Honor Society of Collegiate Scholars (NHSCS)
American Nurses Association (ANA)
American Red Cross (ARC)
Kansas Board of Cosmetology (KBC)
Business Networking International (BNI)
Pet Sitters International (PSI)
Humane Society (HS)
Certification
- Certified in People and Pet CPR
- Certified in Spinal Decompression
- Certification in Cosmetology
- Certified in Makeup Artistry
Work Preference
Work Type
Part TimeImportant To Me
Flexible work hoursWork-life balancePersonal development programsCareer advancementCompany CultureTimeline
Processor
Goodwill Industries of Kansas Inc.
02.2024 - Current
Pet Sitter
A Bone Sweet Bone
01.2000 - Current
Bachelor Of Science - Nursing
Bethel College
Cosmetology - Cosmetology
Vernon’s School of Cosmetology
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