Annette Whatcott

• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Handled day-to-day accounting processes to drive financial accuracy.

• Maintained professional demeanor while treating cancer patient with respect and dignity in his home until he passed.
• Discussed and implemented new medications and technologies specific to patient's conditions.
• Coordinated with other healthcare providers and Hospice to build healthcare plans for patient's comfort.
• Documented changes in patient health conditions and progress through weekly check-ups and monitoring.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Consulted with patients and family members to discuss healthcare plans and outline care initiatives.

• Assisted in loan processing activities, including document verification and organization; Collaborated with loan officers, underwriters, and borrowers to ensure smooth loan processing; Conducted data entry and maintained accurate loan records.
• Reviewed financial statements and contacted institutions and customers to clarify details.
• Verified credit histories, personal references and employment backgrounds for each applicant.
• Monitored key dates to obtain information by deadlines.

• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.

• Managed multifamily property in tax credit program, overseeing tenant relations, lease signings, and maintenance; Conducted property inspections and ensured compliance with regulations and lease agreements; Handled rent collection, budgeting, and financial reporting.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Developed and implemented marketing strategies to increase occupancy rates.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.

• Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
• Generated leads for sales and rental properties through cold calls and referrals.

• Drafted correspondence and other documents for CEO.
• Supervised field crews to maximize quality and work efficiency.
• Completed accurate material and labor estimates for jobs ranging from small to large budgets.

• Demonstrated products and specific features at customer locations and special events.
• Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.

• Marketed and leased commercial properties, including office, retail, and industrial spaces; Negotiated lease terms, rental rates, and tenant improvement allowances; Served as tenants' primary point of contact, addressing their needs and lease-related inquiries; Researched and identified potential tenants through various channels; Oversaw lease administration processes, including renewals and terminations.

• Supervised field crews to maximize quality and work efficiency.
• Completed accurate material and labor estimates for jobs ranging from small to large budgets.
• Coordinated materials to maintain steady flow and meet productivity objectives.

• Advertised and marketed residential properties to attract potential tenants; Screened and qualified tenants by conducting background checks and verifying references; Addressed tenant inquiries, concerns, and maintenance requests promptly; Researched local rental market trends to determine competitive rental rates; Prepared lease agreements and coordinated move-in and move-out processes.
• Maintained leasing office duties through the sale of the property with minimal assistance as remaining staff resigned early.

• Performed security screening duties for chartered flights.
• Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Marketed and leased residential properties to prospective tenants; Conducted tenant screening and qualification processes; Facilitated lease agreements and move-in procedures.

• Greeted clients, showed apartments, and prepared leases.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Verified tenant incomes and other information before accepting lease applications.

• Assisted customers in purchasing vehicles, providing product information, and guiding them through sales.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

• Managed all administrative duties, including accounts receivable and accounts payable; Handled customer inquiries and provided assistance in scheduling and coordinating concrete services; Assisted in business development and marketing activities.
• Used QuickBooks to prepare weekly and monthly financial reports; reconciled accounts and submitted quarterly tax payments.
• Completed payroll functions to facilitate accurate and prompt staff payments.

Completed numerous classes pertaining to healing the body through therapeutic touch.

• Fostered long-term relationships with customers to earn repeat business and encourage referrals.
• Traveled throughout assigned territory to visit current customers and prospect for new business.
• Managed sales pipeline and closing ratio to keep leads current and on track.
• Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.