Annette White
Madison,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Results-oriented business leader with more than 12 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
14
14
years of professional experience
Work History
Supervisor
Controlled Contamination Services
Madison, WI
08.2021 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Monitored workflow to improve employee time management and increase productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated employee performance and coached and trained to improve weak areas.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained compliance with company policies, objectives, and communication goals.
General Manager
McDonald's
08.2009 - 08.2019
- Trained new employees on proper protocols and customer service standards.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Interacted well with customers to build connections and nurture relationships.
- Reduced operational risks while organizing data to forecast performance trends.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty
- Introduced new methods, practices, and systems to reduce turnaround time
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Education
Bachelor of Hamburgerology - General Manager Business Leadership Capstone
McDonald's Hamburger University
Oak Brook, IL02.2017
High School Diploma -
Westinghouse Vocational High School
Chicago, IL06.1988
Skills
- GMP experience
- Hiring and Training
- Safety Awareness
- Business Administration
- Document Management
- Containment Cleaning
- Safety Processes
- Issue Resolution
- Daily Workflows
- Standard Operating Procedures Understanding
- Client Service
- Staff Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Supervisor
Controlled Contamination Services
08.2021 - Current
General Manager
McDonald's
08.2009 - 08.2019
Bachelor of Hamburgerology - General Manager Business Leadership Capstone
McDonald's Hamburger University
High School Diploma -
Westinghouse Vocational High School
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