Summary
Overview
Work History
Education
Skills
PDF Protection Notice
Certification
Timeline
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Annette Young

Arden,NC

Summary

Quality engineering professional with strong background in and ensuring product and process excellence. Skilled in root cause analysis, process optimization, and compliance with industry standards. Proven ability to collaborate effectively with teams, adapt to changing needs, and deliver impactful results. Known for reliability, problem-solving skills, and commitment to quality.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Principal Quality Engineer

Pratt & Whitney
05.2023 - Current
  • PPAP MFP
  • Supported the implementation of quality control procedures and best practices.
  • Collaborated with team members to analyze data and troubleshoot quality issues.
  • Documented inspection results and maintained accurate records for reporting purposes.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Worked with ME's to implement process improvements resulting in reduced waste and increased efficiency.
  • Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.
  • Analyzed and interpreted data to identify trends and recommend improvements.

  • Trained and mentored junior engineers, providing guidance and direction.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Mentored quality inspectors
  • Conducted overrides
  • Reviewed and approved work instructions

Quality Manager

Loparex
03.2021 - 05.2023
  • Managed, led, and developed quality team
  • Tracked and reported trends in Raw and NC material, and customer returns
  • Developed and maintained quality standards and test methods
  • Created inspection/test plans for incoming lab material
  • Analyzed test data and recommend test reduction, improvement and spec limits
  • Reviewed and approved Customer NC response reports
  • Developed tooling qualification and qualification plans
  • Developed and implemented PFMEA’s and Control Plans with PE's
  • Managed and maintained QMS
  • Developed and implemented audit schedule and led internal and external audits
  • Worked with Quality globally to standardize policies and procedures

Senior Quality Management Systems Engineer

ZF Group
01.2019 - 03.2023
  • Conducted regular system audits to ensure compliance with industry best practices and regulatory requirements.
  • Conducted in-depth system audits to identify and rectify potential vulnerabilities.
  • Worked with all functions and levels of the organization to ensure audit readiness and close out audit findings
  • Led internal and external
    Conducted internal, VDA 6.3 and 6.5, CQI-8;12;14;17;23 audits
  • Managed 17 internal auditors
  • Verified effectiveness of implemented actions
  • Worked with Corporate to implement new QMS online system

Senior Process, RMA, & Customer Quality Engineer &

ZF Group
09.2011 - 01.2019
  • Customer Interface for PPAP submissions, new product launches, process, and product changes
  • Ensured proper implementation of Customer Specific Requirements and special characteristics
    Reviewed, updated, and approved product specific control plans
    Reviewed and approved and D/P/FMEA's
  • Created and implemented deviations
  • Customer interface for warranty and zero mile returns, PPAP submissions, new product launches, process, and product changes
  • Resolved return issues using Fishbone, 3Lx5Y, 8D, and Is-Is Not, Poke-yoke
  • Created 8D's and reported on customer returns
  • Analyzed OEM performance metrics and implemented QIP
  • Conducted Monthly, quarterly, and annual data reviews for 3 OEM's
  • Supervised six Quality Technicians
  • Studied/Researched machinery and recommended continuous improvements for efficiency
  • Created step-by-step operating procedures for equipment and operators
  • Updated, reviewed, and approved, master and product specific control plans
  • Reviewed and approved and PFMEA's
  • Managed 17 internal auditors
  • Led internal and external audits

Data Technician II

IDEXX
01.2007 - 09.2011
  • Trained new staff on data management systems, improving team efficiency and knowledge retention.
  • Analyzed data trends to inform operational decisions and streamline workflows within the department.
  • Oversaw quality control measures for data processing, reducing errors in reporting by systematic review.
  • Collaborated with cross-functional teams to identify process improvements, enhancing overall project outcomes.
  • Ensured timely completion of projects with strong time management and prioritization skills.
  • Reduced errors in reporting through rigorous validation processes that ensured consistent quality across all datasets.
  • Scheduled, organized, and prioritized workload for technicians
  • Improved online software by utilizing programming codes
    QA programmer's codes and conducted comparison files
    Created monthly schedule and reports
  • Improved documentation and software by tracking issues at hand
  • Prepared, loaded, and audited data extractions from clinics
    Created user friendly reports from extracted data
  • Final QA reports prior to releasing to Customer
  • Created Charts to track metrics (data normalizing closure timeliness and effectiveness)

Education

MBA - Project Management

Lakeland University
Plymouth, WI

Bachelor of Arts - Business Management

Lakeland University
Plymouth, WI

Skills

  • APQP
  • PPAP
  • Process flow diagram
  • PFMEA
  • Control plans
  • MSA
  • SPC
  • Quality processes
  • Non-conforming material reports
  • Quality improvement plans
  • Root-cause analysis
  • Critical thinking
  • Performance metrics
  • Quality risk assessment
  • Lean manufacturing tools
  • Team leadership
  • Root cause identification
  • Quality engineering tools
  • Corrective and preventive actions
  • Process capability analysis
  • Quality management system
  • Non-conforming materials report
  • Non-conformance reports
  • Issue resolution
  • Change management

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Certification

  • Certified Manager of Quality/Organizational Excellence, Certification Learning Course, P&W
  • Certified PPAP Member Focal Point, P&W
  • Certified Green Belt, ZF Automotive
  • CPR/AED Certified

Timeline

Principal Quality Engineer

Pratt & Whitney
05.2023 - Current

Quality Manager

Loparex
03.2021 - 05.2023

Senior Quality Management Systems Engineer

ZF Group
01.2019 - 03.2023

Senior Process, RMA, & Customer Quality Engineer &

ZF Group
09.2011 - 01.2019

Data Technician II

IDEXX
01.2007 - 09.2011

MBA - Project Management

Lakeland University

Bachelor of Arts - Business Management

Lakeland University

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