Annette Crawford

• Used cash registers and credit card machines to cash out customers.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Inspected dishes and utensils for cleanliness.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
• Increased sales significantly by upselling higher-end products to customers.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

• Prepared balanced meals and kept personal areas clean to meet client nutritional standards.
• Ensured comfort levels by turning patients frequently.
• Executed errands and maintained cleanliness while handling laundry responsibilities.
• Replaced bandages to uphold sanitary standards.
• Provided mental support and facilitated physical activities to enhance clients' quality of life.
• Encouraged patient engagement through activities and social interaction while providing care.
• Developed enduring bonds with clients to ensure emotional well-being.
• Monitored and reported abnormalities in patients' health to case manager.
• Enhanced patient nutrition by overseeing feeding and intake monitoring.
• Managed transport logistics for events, healthcare appointments, and shopping excursions.
• Supported patient mobility in diverse settings with safety measures.
• Provided support in dressing guidance, grooming, and meal preparation.
• Tracked behavioral patterns to provide detailed updates to healthcare supervisors.
• Aided clients in maintaining self-esteem and wellness through daily living support.
• Documented task completion and status updates in logbooks for managerial review.
• Assisted patients in reaching restroom for bladder and bowel relief.
• Ensured safe and efficient transportation of clients to medical appointments.
• Managed sensitive and confidential matters with discretion.
• Documented significant shifts in clients' overall health status.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Facilitated physical therapy sessions to enhance muscle tone and mobility.
• Facilitated meal preparation and consumption to encourage healthy eating habits.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.

• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Managed customer inquiries and complaints in polite and professional manner.
• Verified accuracy of all deliveries against order forms.
• Expedited deliveries to meet customer deadlines and requirements.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Successfully avoided time delivery delays by carefully planning best routes.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Documented mileage, deliveries, pickups, customer issues and damages.

Answered phone calls from Comcast representatives who were signing up customers for service. I would enter the data of the customer and what specific packages they wanted and then spoke with client to verify all information was correct.