Anne Vanessa M Paul
Orlando,FL
Summary
Statistical analysis. Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skills set to help promote your corporate mission and exceed team goals.
Overview
5
5
years of professional experience
Work History
Med Tech
Palmetto Landing
Winter Springs, FL
11.2023 - 10.2024
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
Certified Nursing Assistant
Orlando Lutheran Towers
Orlando, FL
10.2022 - 01.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Certified Nursing Assistant
Solaris HealthCare
250 S Chickasaw Trail Orlando FL, 32825
01.2023 - Current
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Customer Service Representative
HotelPlanner.com
Remote
03.2020 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Provided primary customer support to internal and external customers.
Education
New Grad LPN - Nursing
Sunlight Healthcare Academy
1060 W State Rd 434 #236, Longwood Florida12-2024
No Degree - Certified Nursing Assistant, BLS, Med Tech
Souther Technical Institute
Orlando, FLSkills
- Critical Thinking
- Handling Complaints and Inquiries
- Corrective Actions
- Computer Proficiency
- Originality and Creativity
- Problem Anticipation and Resolution
- Administrative Documentation
- Patient care
- Infection control
- Safety and rehabilitation
- Administrative skills
- Knowledge of medical terminology
- Proper hygiene
- Positioning, transferring, and moving patients
- Recording vital signs and measurements
- First Aid
- Life support
- Account Management
- Sales Expertise
- Retail Sales Customer Service
- Microsoft Word
- Customer Relations
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Med Tech
Palmetto Landing
11.2023 - 10.2024
Certified Nursing Assistant
Solaris HealthCare
01.2023 - Current
Certified Nursing Assistant
Orlando Lutheran Towers
10.2022 - 01.2023
Customer Service Representative
HotelPlanner.com
03.2020 - 11.2022
New Grad LPN - Nursing
Sunlight Healthcare Academy
No Degree - Certified Nursing Assistant, BLS, Med Tech
Souther Technical Institute