Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Annexus K Jackson

Saint Louis,MO

Summary

Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Skilled team player and works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Overview

8
8
years of professional experience

Work History

Community Health Worker

Mercy Hospital South
01.2024 - Current
  • Collaborated with local organizations to facilitate access to healthcare resources and support services.
  • Implemented tracking systems for patient follow-ups, improving continuity of care initiatives.
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
  • Reduced hospital readmission rates by providing comprehensive post-discharge support and follow-up care.
  • Conducted needs assessments to identify gaps in health services for diverse populations.
  • Monitored client progress and adjusted care plans based on individual responses to interventions.
  • Utilized active listening skills to understand client concerns, guiding them towards appropriate solutions and resources.
  • Achieved positive outcomes for clients by regularly monitoring progress and adjusting treatment plans accordingly.

SUPERVISOR- SUPPLY CHAIN SERVICES

Mercy Hospital South
06.2022 - 01.2024
  • Worked in cross functional teams to align supply plans and assess performance.
  • Created culture of continuous improvement, inspiring employees to take action and solve problems.
  • Filed and addressed employee complaints in accordance with company policies and government regulations.
  • Observed team performance to provide feedback to management for discipline and performance evaluations.
  • Coordinated employee schedules according to availability and assisted with shift coverage.
  • Gave technical guidance and interpreted policies and procedures to assist employees in performing functional tasks.
  • Identified gaps in processes and communication with front line employees.
  • Utilized company policies and guidelines to solve work problems.
  • Planned and coordinated logistics and materials for meetings and staff events.
  • Addressed customer concerns and provided timely resolution to mitigate complaints.
  • Provided safe working conditions by maintaining clean and organized work areas per standards.
  • Checked expiration dates and inspected products while following proper coding procedures.
  • Exceeded expectations when assisting customers.
  • Identified customer needs to suggest appropriate products and services and increase satisfaction.
  • Resolved customer inquiries, complaints, and issues providing insightful solutions.
  • Performed cleaning, sweeping and other housekeeping functions to maintain business appearance.
  • Trained new associates on company programs and policies.
  • Met and exceeded daily service quality and performance goals.

CHILD & YOUTH PROGRAM ASSISTANT

Department of Defense
05.2019 - 01.2023
  • Assisted children and youth with special projects, homework and life skills.
  • Kept records on individual children to document daily observations and information about activities, meals served and medications administered.
  • Interacted with children and youth using approved child guidance and youth development techniques.
  • Oversaw program and classroom environment to support youth and classroom goals.
  • Drove youth to worksites and field trips and provided off-site supervision.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Encouraged understanding of others and positive self-concepts to support youth's emotional and social development.
  • Aided instructor in developing lesson plans based on youth goals.
  • Prepared, coordinated and distributed flyers, letters, calendars and newsletters with Microsoft.
  • Prepared, arranged and maintained indoor and outdoor activity areas and materials to accommodate daily schedule.

RETAIL MERCHANDISER

JcPenney
08.2017 - 02.2019
  • Tracked product lifecycle, customer demographics and design trends to inform future strategy.
  • Designed and implemented creative visual merchandising strategies to increase revenue.
  • Promoted products and campaigns to communicate brand messaging to shoppers.
  • Crafted appealing, eye-catching visual displays to lead customers through entire store.
  • Observed all company safety policies and OSHA guidelines.
  • Reduced warehouse hazards by disposing of trash and debris.
  • Kept inventory records accurate by conducting routine counts and complete audits of available products.

Education

HIGH SCHOOL DIPLOMA - GENERAL STUDIES

Cahokia High School
Cahokia, Il
05.2015

Skills

  • Organized and detail oriented
  • Schedule management
  • Health education
  • HIPAA guidelines
  • Community-based resources
  • Referral coordination
  • Supervisory experience
  • Care plan development
  • Training skills

Accomplishments

    7/2025: Achieved a certificate with Partner's in Care Foundation for Community Health Worker Training Curriculum.

Timeline

Community Health Worker

Mercy Hospital South
01.2024 - Current

SUPERVISOR- SUPPLY CHAIN SERVICES

Mercy Hospital South
06.2022 - 01.2024

CHILD & YOUTH PROGRAM ASSISTANT

Department of Defense
05.2019 - 01.2023

RETAIL MERCHANDISER

JcPenney
08.2017 - 02.2019

HIGH SCHOOL DIPLOMA - GENERAL STUDIES

Cahokia High School

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