Anney Saucedo
Perris,CA
Summary
Studious and passionate worker with extensive knowledge of teaching Emergency Management Educator and updating teaching procedures. Committed to mentoring students and the public to enhance participation and increase overall success during an emergency. Outgoing and friendly, with fantastic attention to detail to ensure the public has a bright future ahead. As demonstrated below, I aim to strive for prevention, preparedness, response, recovery, and mitigation principles. Emergency Management is always evolving to protect our communities of all backgrounds during an emergency or disaster.
Overview
11
11
years of professional experience
Work History
Office Administrative Assistant III
Emergency Management Department
Riverside , CA
2022.03 - Current
- Prepared training reports such as rosters, certificates, and evaluations for those instructing CERT
- Assisted in the preparation and updating volunteer manuals, outlines, and guides to provide the best training and accurate information to volunteerS
- Prepared documents such as correspondence, presentations, spreadsheets, reports, and other materials using Microsoft Office applications.
- Provided writing support to the organization; coordinated and edited the volunteer program's newsletter and supervised volunteers during response efforts
- Organized conference room space and materials for internal and customer meetings, took notes, and distributed meeting minutes to support executive needs.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Collected and coded various documents to prepare for filing, storage, and processing.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Assess program needs, assist in developing goals and objectives, program design/redesign and implementation strategies
- Evaluate emergency response and disaster preparedness education program requirements to support EMD goals for County-wide training.
- Experience managing department website to market our community and operational area training
- Participated in CERT class and trainings
- Prepared training reports including bundles and estimate billing purposes
- Assisted in workshops, conferences, and seminars provided by EMD(CERT)
Temporary Office Assisant
County of Riverside Department of Public Health
Perris , CA
2022.02 - 2022.03
- Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and tracked documentation.
- Dispersed incoming mail to correct recipients throughout the office.
- Maintained an organized filing system of paper documents and electronic files.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted with special projects as needed by researching information on.
- Proofread and corrected correspondence and reports for error-free documentation.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Developed organizational filing systems for confidential customer records and reports.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Processed and prepared business or government forms and expense reports.
- Coordinated travel arrangements for office personnel.
Representative
Starcrest Products of California
Perris , CA
2017.12 - 2021.02
- Answering phone calls inbound and outbound orders. Imputing customers' info into the computer, processing orders, and keying orders onto the computer.
- Transferring inbound calls to the correct extensions.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Adhered to all safety regulations in the store environment.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Answered questions and resolved concerns for customer support.
- Utilized broad knowledge to recommend solutions to potential customers.
- Conveyed value proposition to persuade clients.
- Gathered project scope information through in-depth requirements reviews.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
After-School Program Leader
Think Together, Inc
Perris , CA
2013.08 - 2016.12
- Created educational materials according to lesson plans and school programs. Coordinated with marketing team to publish accurate program information on website and other materials.
- Supervised and engaged group leaders to ensure program activities were culturally relevant, developmentally appropriate and consistent with organizational learning values.
- Developed lesson plans and educational activities to engage students.
- Encouraged positive behavior among students through positive reinforcement techniques.
- Planned field trips to reinforce learning objectives of the curriculum.
- Ensured safety of all participants at all times while participating in after-school program events.
- Maintained accurate records of student attendance, grades, and progress reports.
- Collaborated with other staff members to create a safe environment for the students' physical and emotional well-being.
- Cultivated relationships with parents and guardians by providing regular feedback on their children's progress in the program.
- Identified areas of improvement within the program based on feedback from stakeholders including parents and guardians, teachers, administrators..
- Facilitated workshops on various topics such as college preparation or financial literacy.
- Planned program events, coordinating special guests and volunteers and implementing promotion strategies to garner attention.
- Reviewed outcomes of surveys administered to students to develop program content and form plan of action to increase engagement and achieve program goals.
- Collaborated with school administrators to recommend expansion or modification to current programs, secure funding and provide necessary supplies and equipment.
- Instilled positive behavioral habits through enforcement of school rules and program policies and procedures.
- Recorded details on student arrival and departure times and methods, releasing young students only to known parents or caretakers.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
- Observed teachers under classroom conditions to track professional abilities and identify areas in need of improvement.
- Oversaw day-to-day work of classroom teachers, administrative staff and school personnel to expertly serve students' needs and meet district and state standards.
- Developed instructional methods and content for educational or student activity programs.
- Evaluated curricula, teaching methods and programs to determine effectiveness and compliance with local regulations.
- Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
- Enrolled new members in program, gathering personal information and administering new member survey questions.
- Published monthly calendar of events for distribution to current and prospective members and posting around campus to increase awareness of activities.
- Documented and analyzed data collected student demographic information and program attendance rates.
Education
High School Diploma -
Rancho Verde High School
Moreno Valley, CA05.2013
Some College (No Degree) - Nursing Administration
Riverside Community College
RiversideSkills
Skills
- Adaptability
- Critical Thinking
- Multitasking
- Active listening
- Customer Service
- Program Development
- Data collection and analysis
- Classroom Management
Awards
- Customer service,
- High school Diploma,
- Children's certificate,
- FEMA
- Spreadsheet Development
- Accounting Support
Language
- English
- Spanish
Timeline
Office Administrative Assistant III
Emergency Management Department
2022.03 - Current
Temporary Office Assisant
County of Riverside Department of Public Health
2022.02 - 2022.03
Representative
Starcrest Products of California
2017.12 - 2021.02
After-School Program Leader
Think Together, Inc
2013.08 - 2016.12
High School Diploma -
Rancho Verde High School
Some College (No Degree) - Nursing Administration
Riverside Community College
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