Anngela Gibson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Office Manager
Rockingham Harrisonburg SPCA
2023.03 - Current
- Processed all Accounts Payable for accuracy and to meet deadlines.
- Responsible for group health insurance renewals and enrolling employees
- Reconciled monthly credit card statements.
- Created accurate monthly reports for Executive Director to present to The Board of Directors
- Processed all incoming donations.
- Worked with auditors and maintained records to oversee a successful audit
- Processed bi-weekly payroll for all employees.
- Responsible for Shelter Alarm System.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Benefits Plan Coordinator/Administrator
LD&B Benefits Administrators
2011.09 - 2023.03
- Interacted professionally with customers and personnel, answering questions and responding to phone and email inquiries
- Responsible for marketing, group presentations, and conducting prospective client interviews.
- Assisted in preparing bids for prospective clients. I also helped with the implementation of clients' cafeteria plans.
- Maintained knowledge of current FSA, HRA, and HSA laws and regulations. This involved staying abreast of changes in the law and being able to interpret and apply them to the company's clients.
- Processed monthly debit card substantiation letters. This involved debiting client accounts for invoice totals and processing monthly debit card substantiation letters.
- Responsible for implementing the Health Savings Account program. This involved developing the program, training employees on the program, and answering questions about the program.
Business Development Coordinator
Rosetta Stone
2008.10 - 2010.12
- Determined business development opportunities and implemented effective strategy for client acquisition
- Developed relationships to generate leads and position company as trusted partner
- Maintained open and ongoing communication with clients to meet needs and expectations
- Negotiated and prepared contracts to secure new business and retain existing clients
- Established strong client relationships to drive business development
- Promoted strong working relationships to enhance brand awareness to secure favorable lease terms and locations
- Maintained kiosk information including terms and rental rates.
Education
Some College (No Degree) - Sociology
Bridgewater College
Bridgewater, VASkills
- Customer Service
- Multitasking and Organization
- Attention to Detail
- Time Management
- Honesty and Integrity
- Verbal and Written Communication
- Decision Making
- Phone and Email Etiquette
- Relationship Building
- Goal Setting
- Confidence and Drive
- Workflow Optimization
Softwareprograms
- Quickbooks
- WEX Health Software
- Microsoft Office Suite
- Google Suite
- Microsoft Teams
- Amazon Workspace
- Proprietary animal shelter software ShelterLuv
Volunteer Experience
Rockingham Harrisonburg SPCA, - Board Secretary, 2017-2023. Responsible for maintaining all record keeping related to Board Members.
Rockingham Harrisonburg SPCA - Volunteer, 2016 - present. Walking dogs, cleaning kennels, customer service, organizing events, and community engagement. Works with Executive Director to help life saving mission of shelter animals. Extensive work with fundraising through shelter events, social media campaigns, and community projects.
Timeline
Administrative Assistant/Office Manager
Rockingham Harrisonburg SPCA
2023.03 - Current
Benefits Plan Coordinator/Administrator
LD&B Benefits Administrators
2011.09 - 2023.03
Business Development Coordinator
Rosetta Stone
2008.10 - 2010.12
Some College (No Degree) - Sociology
Bridgewater College
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