AnniaMitzy Berumen
Aurora,United States
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Experienced in multiple aspects of business and willing to learn.
Overview
13
13
years of professional experience
Work History
Patient Services Coordinator
Aurora Mental Health Center
08.2015 - Current
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Processed and applied payments to patient accounts
- Assisted patients with past due accounts and provided information for government assistance
- Received calls from providers and brokers to verify coverage and status of payments
- Take vitals and charting client paperwork to help maintain accurate documentation
- Computer skills and data input skills are critical to be successful in this position
- Respected patients by recognizing rights and maintaining confidentiality.
Server / Bartender
Gallo Italian Supper Club
08.2020 - 10.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shift Supervisor/Accounting Assistant
Rack'em Pub & Billiards
09.2011 - 03.2020
- Assisted owner/management with end-of-day paperwork and computer inputting using QuickBooks
- Credit card reconciliations for End-of-Day paperwork and weekly progress reports
- Tracked receipts, employee hours and inventory movements
- Reconciled money totals for reports
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Collaborated with owner to assist with a diversity of small business functions
- Assisted with employee payroll
Education
Bachelor of Science - Business Administration
University of Colorado Denver
Denver, CO12.2024
Skills
- Sales expertise
- Point of sale operation
- Food and beverage pairings
- Hospitality service expertise
- Staff management
- Report preparation
- Service standard compliance
- Bilingual in Spanish
Timeline
Server / Bartender
Gallo Italian Supper Club
08.2020 - 10.2023
Patient Services Coordinator
Aurora Mental Health Center
08.2015 - Current
Shift Supervisor/Accounting Assistant
Rack'em Pub & Billiards
09.2011 - 03.2020
Bachelor of Science - Business Administration
University of Colorado Denver
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