Annice Dollard

● Oversee the coordination and participate in the completion of the Resident Assessment Instrument (MDS, CAAs and Care Plan) in accordance with current Federal and State Regulations

● Proficient in MDS 3.0, Point Click Care system, and MDS requirements related to varied payers including Medicare, Managed Care and Medicaid

● Understand overall PDPM process, development of skillable level of care, coding of proper diagnoses, NTA points, and the corresponding individualized care plan

● Serve as final reviewer and checkoff RN for MDS assessment submissions

● Created and managed balanced OBRA calendar, scheduling corresponding UDA forms for all assessments

● Analyzed and tracked QI/QM data to identify trends, scheduling MDS assessments for targeted QM and reimbursement purposes

● Conducted regular audits to ensure accuracy and compliance with regulations

● Maintain patient confidentiality within HIPAA regulations

● Collaborate virtually with interdisciplinary teams to ensure timely assessments and high-quality care planning

● Manage fully remote schedule and environment while efficiently communicating with in-house team

• Conducted comprehensive assessments to ensure compliance with Minimum Data Set standards.
• Implemented training sessions for staff on MDS protocols and regulatory updates.
• Collaborated with interdisciplinary teams to enhance patient care strategies and documentation accuracy.
• Analyzed data trends to identify areas for quality improvement within resident care plans.
• Facilitated communication between departments to streamline data collection processes and enhance overall efficiency.
• Maintained strong communication lines among interdisciplinary team members, promoting collaboration in addressing resident concerns and developing individualized care plans.
• Cultivated positive relationships with external surveyors and regulatory agencies through prompt and professional responses to audit requests, inquiries, or concerns.

• Developed and executed strategic initiatives to improve operational efficiency across nursing departments.
• Led nursing staff in implementing evidence-based practices to enhance patient care quality.
• Streamlined workflow processes, resulting in improved patient satisfaction and reduced wait times.
• Mentored and trained nursing personnel on compliance standards and best practice protocols.
• Oversaw development of nursing policies, ensuring alignment with industry regulations and standards.
• Implemented data-driven decision-making processes to optimize resource allocation within nursing units.
• Facilitated continuous professional development opportunities for nursing staff to enhance skills and knowledge.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.

• Coordinated completion of Minimum Data Set assessments to ensure compliance with regulatory standards.
• Analyzed data trends to enhance quality of care and improve resident outcomes.
• Collaborated with interdisciplinary teams to develop individualized care plans based on assessment findings.
• Trained staff on MDS documentation processes to ensure accuracy and consistency in reporting.
• Conducted audits of MDS submissions to identify areas for process improvement and operational efficiency.
• Implemented streamlined workflows for data collection, enhancing overall departmental productivity.
• Reviewed regulatory changes impacting MDS requirements, ensuring timely adaptations within the facility's protocols.
• Expedited reimbursement processes by submitting accurate MDS reports within established timeframes, reducing potential delays or denials from Medicare/Medicaid programs.

• Collaborated with healthcare teams to develop and implement individualized care plans for patients.
• Monitored and assessed patient conditions, ensuring timely interventions and accurate documentation of medical records.
• Delivered patient care in diverse clinical settings, adapting quickly to varying environments and protocols.
• Trained and mentored junior nurses, enhancing team performance and improving overall patient care quality.
• Streamlined medication administration processes, reducing errors and increasing efficiency in treatment delivery.
• Utilized electronic health record systems to maintain precise patient data, supporting continuity of care efforts effectively.
• Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.

• Developed efficient workflows for timely completion of MDS assessments and submissions.
• Assisted with staff onboarding and orientation by providing comprehensive training on the Minimum Data Set process, documentation requirements, and coding guidelines.
• Maintained detailed records in compliance with state and federal regulations.
• Supported audits by coordinating documentation reviews and addressing discrepancies proactively.
• Streamlined MDS assessments by collaborating with interdisciplinary teams to develop comprehensive care plans for residents.
• Collaborated with billing departments to ensure proper submission of MDS data for reimbursement purposes, minimizing discrepancies that could lead to financial loss for the facility.
• Safeguarded patient privacy rights by adhering to HIPAA guidelines while managing sensitive information contained within the Minimum Data Set assessments.
• Contributed to the development of departmental policies related to the management of the RAI process, ensuring consistency with national standards for nursing homes.
• Optimized resource allocation through careful evaluation of residents'' clinical conditions, functional status, psychological well-being, and social needs using the RAI process.

• Managed patient care plans, collaborating with interdisciplinary teams to optimize treatment outcomes.
• Developed and implemented staff training programs, enhancing team performance and patient safety initiatives.
• Conducted regular assessments of unit performance, identifying areas for process improvement and efficiency gains.
• Oversaw daily operations, ensuring compliance with healthcare regulations and quality standards.
• Facilitated conflict resolution among staff, fostering a collaborative and supportive work environment.
• Monitored patient progress and adjusted care strategies based on clinical assessments and feedback from healthcare providers.
• Led quality assurance initiatives, improving overall patient satisfaction scores through targeted interventions.

• Administered critical care interventions for patients with life-threatening conditions.
• Monitored vital signs and responded promptly to changes in patient status.
• Collaborated with multidisciplinary teams to develop and implement individualized care plans.
• Educated patients and families on disease management and post-discharge care strategies.
• Streamlined communication processes within the ICU to improve response times during emergencies.
• Handled ventilator support, feeding tubes and central lines.
• Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
• Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.

• Developed and implemented risk mitigation strategies in compliance with regulatory standards.
• Conducted comprehensive risk assessments to identify potential hazards and vulnerabilities within operations.
• Collaborated with cross-functional teams to enhance operational resilience and crisis management plans.
• Led training sessions on risk awareness and safety protocols for staff at all levels.
• Streamlined reporting processes for risk incidents, improving response time and accountability.
• Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
• Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
• Trained employees on risk management best practices, empowering them to make informed decisions regarding potential risks.
• Reviewed contracts for potential liabilities or exposures, recommending adjustments as necessary to minimize overall legal and financial impact on the organization.

• Collaborated with healthcare team to develop individualized care plans for diverse patient populations.
• Administered medications and monitored patient responses to ensure optimal recovery outcomes.
• Assisted in rehabilitative therapies, enhancing patients' mobility and overall quality of life.
• Maintained accurate patient records and documentation in compliance with regulatory standards.
• Educated patients and families on post-discharge care instructions to promote independence and safety.
• Mentored junior staff, fostering a collaborative environment focused on high-quality patient care.
• Led training sessions for new hires, ensuring adherence to best practices and safety protocols.