Annick Drew
Chesapeake,VA
Summary
Experienced leader eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Strong background in guiding teams, managing projects, and process improvement. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments
Overview
18
18
years of professional experience
Work History
Lead, Revenue Cycle Management Specialist
AdaptHelath LLC
02.2023 - Current
- Cultivated positive and productive relationships with team members.
- Schedule meetings and coordinate calendars for optimal time management and productivity.
- Devised and implemented processes and procedures to streamline operations.
- Applied subject expertise in evaluating business operations and processes to reduce denials.
- Consulted across teams, providing mentorship, and contributing specialized knowledge.
- Demonstrated various techniques and documentation to streamline production process.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
Senior Billing Specialist
Sleep Well Inc.
01.2019 - 11.2022
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Generated monthly billing and posting reports for management review.
- Audited and corrected billing and posting documents for accuracy.
Teacher's Assistant
Chesapeake Public Schools
09.2016 - 10.2019
- Assist Special Education Teachers with anything they need
- Help students with classwork and homework
- Monitor classroom
- Assist general education teachers with students
- Create study guides and aids for students
- Process paperwork, filing of IEP/504.
Substitute Teacher, K-12
Chesapeake Public Schools
09.2014 - 06.2016
- Monitor classrooms
- Ensure students complete teacher's assignments
- Help students when needed.
OFFICE ADMINISTRATOR
Bayview Physical Therapy
08.2013 - 08.2014
- Medicare, Medicaid and third party insurance billing
- New patient intake and scheduling
- Insurance verifications, authorization requests.
Medical Billing Specialist (REMOTE)
Sleep Well Inc
10.2007 - 06.2013
- Precisely evaluated and verified benefits
- Respond to patient, physician and insurance inquiries
- Posted and adjusted payments from insurance companies.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Primary contact with our network representatives to identify and resolve any issues in a timely matter
- Extensive knowledge of medical policies and implementation of measures to facilitate compliance
- Member of the Provider Outreach Education program with NHIC (Medicare contractor).
Medical Billing /Administrative Assistant
Women's Healthcare Associates
09.2006 - 10.2007
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
- Checked patient insurance, demographic, and health history to keep information current.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Reconcile charges & tests for billing
- Assist programmers with implementation of new paperless software and electronic medical records.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Medical Billing
Allied Business School
Jacksonville, NC01.2006
Associate of Science - General Accounting
Université Du Québec À Hull
Hull, Québec01.2002
Accounting
Centre Vision
Avenir Hull, Québec01.1997
High School Diploma - undefined
E.S. Grande
Aylmer, Québec01.1995
Skills
- Decision Making
- Strong analytical and problem-solving skills with attention to detail
- Excellent verbal and written communication
- Excellent customer service skills
- Proficient computer skills and knowledge of Microsoft Office
- Ability to prioritize and manage multiple projects
- Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data
through systems as well as system interaction - Understanding and identifying priority orders
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Languages
French
Native or Bilingual
English
Native or Bilingual
Software
Brightree LLC
Microsoft Azure
Tableau
Timeline
Lead, Revenue Cycle Management Specialist
AdaptHelath LLC
02.2023 - Current
Senior Billing Specialist
Sleep Well Inc.
01.2019 - 11.2022
Teacher's Assistant
Chesapeake Public Schools
09.2016 - 10.2019
Substitute Teacher, K-12
Chesapeake Public Schools
09.2014 - 06.2016
OFFICE ADMINISTRATOR
Bayview Physical Therapy
08.2013 - 08.2014
Medical Billing Specialist (REMOTE)
Sleep Well Inc
10.2007 - 06.2013
Medical Billing /Administrative Assistant
Women's Healthcare Associates
09.2006 - 10.2007
Medical Billing
Allied Business School
Associate of Science - General Accounting
Université Du Québec À Hull
Accounting
Centre Vision
High School Diploma - undefined
E.S. Grande
Similar Profiles
Dean NowellDean Nowell
Operations Manager at Piazza LLC, Viale LLC, Pozzi LLCOperations Manager at Piazza LLC, Viale LLC, Pozzi LLC
Nicole ChristmanNicole Christman
Bookkeeper/Office Manager/HR Generalist at Summit Trucking LLC/Legacy Iron LLC/MCR LLCBookkeeper/Office Manager/HR Generalist at Summit Trucking LLC/Legacy Iron LLC/MCR LLC
Eileen HorohoeEileen Horohoe
Delivery Driver at FPD LLC/ Proper Delivery LLC/ JA Management LLCDelivery Driver at FPD LLC/ Proper Delivery LLC/ JA Management LLC