Annick Kameni
Haines City,Florida
Summary
Proficient and caring nursing assistant team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
14
14
years of professional experience
Work History
Certified Scrum Master/Team Coordinator
Etech Consulting
01.2022 - Current
- Team facilitator responsible for helping all teams follow Scrum theories, rules, and practices following agile ceremonies
- Provide input on bugs, deadlines, designs, enhancements, and potential solutions to emergent issues while actively participating in team review meetings or sprints
- Prioritize feature development and enhancements based on critical paths and business needs while working collaboratively with project owners and end users
- Determined and managed tasks, issues, risks, and action items, including scheduling and facilitating scrum events, meetings, and decision-making processes
- Maximized productivity by removing impediments and protecting team members from interruptions and distractions; maintained optimal productivity and quality of work by completing continuous project and team reviews.
Healthcare Administrative Assistant
United Healthcare
03.2015 - 05.2021
- Supported VPs, Managers, and the entire team in daily administrative needs
- Provided expertise and customer service support to customers, and brokers by performing varied administrative duties related to functional areas
- Answer incoming calls and facilitate handling of requests for information
- Managed calendar, established, and coordinated meeting arrangements
- Assisted in preparing correspondence such as letters, memos, emails for the Vice President's signature or approval
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained company confidence and protected business operations by keeping sensitive information confidential
- Facilitated communication between different departments within an organization.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Assistant Aide /Elderly Caregiver
The Free Clinic
02.2010 - 12.2015
- Provided exceptional customer service while maintaining protected operations and keeping patient information confidential by complying with procedures, rules, and regulations
- Contributed to a positive working environment by collaborating with colleagues and prioritizing teamwork within all aspects of patient care.
- Monitored patient urine samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Facilitated personal hygiene management, feeding and ambulation.
- Administered personal hygiene assistance such as bathing or dressing to promote the well-being of patients throughout their hospital stay.
- Delivered high-quality care to patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained clean, safe, and well-organized patient environment.
- Enhanced patient comfort by providing compassionate and attentive care.
Education
Master of Arts - Healthcare Human Sciences Admin & Project Management
Saint Mary's University of Minnesota
Winona, MN01.2019
Bachelor of Science - Health Sciences Technology
Cleveland State University
Cleveland, OH01.2014
Associate of Arts - General Studies
Montgomery College
Rockville, MD05.2011
Skills
- Customer Service
- System Administration
- Scrum Framework
- Microsoft Office expertise
- Office Administration
- File Organization
- Compassionate
- Reliable team player
- Outpatient Care
- Medical office administration
- Emotional Support
- Medical terminology knowledge
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Certified Scrum Master/Team Coordinator
Etech Consulting
01.2022 - Current
Healthcare Administrative Assistant
United Healthcare
03.2015 - 05.2021
Assistant Aide /Elderly Caregiver
The Free Clinic
02.2010 - 12.2015
Master of Arts - Healthcare Human Sciences Admin & Project Management
Saint Mary's University of Minnesota
Bachelor of Science - Health Sciences Technology
Cleveland State University
Associate of Arts - General Studies
Montgomery College
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