ANNIE ABRAHAM
Tega Cay,SC
Summary
Instructional design and school leadership professional with experience in curriculum development, training, policy enforcement, and project coordination. Led eLearning testing and learning application work with subject matter experts and stakeholders. Improved student engagement and customer satisfaction through data-informed content and service-focused collaboration.
Overview
12
12
years of professional experience
Work History
Dean of Students
Charlotte Mecklenburg Schools
Charlotte, NC
03.2025 - Current
- Lead staff training on MTSS (Multi -Tiered Support System), and assist with implementation plans in ECATS intervention platform.
- Review discipline incidents and record findings in school records.
- Coordinate attendance support with teachers, counselors, and families.
- Lead restorative conversations with students, staff, and guardians.
- Monitor student behavior patterns to identify trends. and route concerns to support teams.
- Share school expectations and procedures with students and families.
Director of Academic Compliance/Testing and Training Coordinator
Unity Classical Charter School
Charlotte, NC
01.2020 - 03.2025
- Created and defined content and training curriculum for technical and non-technical audiences, including eLearning modules and webinars.
- Worked with subject matter experts and administrative team to build curriculum courses and eLearning content that improved student engagement.
- Supported several learning application projects and feature enhancements as middle school administrator, using data to promote student growth.
- Created and maintained product backlog items and shared project status with stakeholders.
- Served as liaison among product, IT, marketing, and leadership team to understand customer demand for new features and prioritize product roadmap to support student learning and close achievement gaps.
- Provided training to staff members on test policies and procedures required by NCDPI.
- Managed process requests, resolved customer challenges, and developed new methods to track customer data and feedback.
- Handled contract negotiations, third-party vendor management, invoice processing, and transactional reporting.
- Maintained and updated category and subcategory vendor data.
- Presented data analysis and shared feedback with upper management (Tier 1 administration).
- Analyzed user feedback on product effectiveness and efficiency, identified improvement areas during sprint review, and contributed to 10% increase in customer satisfaction.
- Analyzed performance data and student feedback to revise learning content.
- Played key role in strategy development to improve company goals and objectives.
- Created job objectives and deliverables in line with company policies and procedures.
- Used service-oriented, collaborative approach with customers and peers.
STEM Teacher/Testing Coordinator
Unity Classical Charter School
Charlotte, North Carolina
01.2019 - 01.2021
- Prepared STEM units and lesson plans that are aligned with or exceeding NCDPI state standards.
- Developed informal and formal assessments and use data to measure students progress and identify achievement gaps.
- Developed STEM- oriented instruction through PBL (Project- based learning).
- Fostered team collaboration and STEM engagement through group projects and technology integration.
- Attended professional development and PBL training related to STEM and technology integration.
Accelerated Math/ STEM Coordinator
Invest Collegiate Transform
01.2015 - 01.2017
- Instructed students on a variety of STEM- related subjects such as aeronautics, robotics, technical writing, etc.
- Created and hosted an engineering club for students in grades K-6.
- Lead professional development sessions intended to educate teachers on a variety of opportunities to integrate new and established technology programs.
Education
Master's - Learning Design And Technology - Instructional Design
Winthrop University
Rock Hill, SC05-2027
Bachelor - Engineering
VIT
Chennai, TN, IndiaCertification - Principles of Engineering
Duke University
Certification - ASP.NET
York Technical College
Scrum Master -
Scrum Alliance
Skills
- Instructional Design
- Scrum Master
- Project Management
- Trainer
- Business leadership
- Organizational structuring
- Policy development and enforcement
- Articulate Rise
- Curriculum Design
Timeline
Dean of Students
Charlotte Mecklenburg Schools
03.2025 - Current
Director of Academic Compliance/Testing and Training Coordinator
Unity Classical Charter School
01.2020 - 03.2025
STEM Teacher/Testing Coordinator
Unity Classical Charter School
01.2019 - 01.2021
Accelerated Math/ STEM Coordinator
Invest Collegiate Transform
01.2015 - 01.2017
Master's - Learning Design And Technology - Instructional Design
Winthrop University
Bachelor - Engineering
VIT
Certification - Principles of Engineering
Duke University
Certification - ASP.NET
York Technical College
Scrum Master -
Scrum Alliance