
Compassionate caregiver with 35+ years hands on experience and a lifelong career as a singer/entertainer/percussionist. Proven ability to use music as a tool to reduce anxiety, improve mood and foster meaningful interaction. Eager to apply these skills in a music therapy role while continuing to develop formal clinical techniques.
~Manage scheduling and appointment systems, ensuring optimal patient flow, reduced wait times and enhancing patient satisfaction.
~Coordinated communication between healthcare providers and new patients for effective care delivery.
~Optimized inventory management to ensure essential medical supplies were always available.
~Organized filing system to manage all documents.
~Managed daily administrative tasks to ensure smooth operations within the medical office environment.
~Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
~Maintain health records to improve data accuracy and accessibility.
~Communicate effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
~Increase revenue ensuring timely collection of payments from patients.
~Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
~Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
CNA certification