Annie Biggers

Facilitated printing of medical cards and ensured patients' adherence to appointments. Handled customer correspondence, documented interactions, and processed insurance claims. Coordinated member transportation and provided comprehensive customer support. Managed CRM applications for accurate patient date entry.

Led a team of 5 medical assistants, improving patient care and response time. Managed payroll, scheduling, and team performance to ensure efficient operations. Trained agents for issue resolution, boosting customer satisfaction by 20% Utilized salesforce for tracking tasks and managing patient billing services.

Led a team of 5 medical assistants, improving patient care and response time. Managed payroll, scheduling, and team performance to ensure efficient operations. Trained agents for issue resolution, boosting customer satisfaction by 20% - Utilized Salesforce for tracking tasks and managing patient billing service.

• Assisted healthcare providers with patient examinations and procedures.
• Managed patient records using electronic health record systems.
• Scheduled appointments and coordinated patient flow efficiently.