Annie Bowden
Birmingham,AL
Summary
Detail-oriented computer technician with strong skills in troubleshooting, installation, and repair. Proven ability to enhance system performance and user satisfaction through effective problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Computer Tech
Advanced Technology Recycling
Jasper, Al
01.2025 - 02.2026
- Installed and configured computer systems, ensuring optimal performance for client needs.
- Diagnosed and repaired hardware and software issues, enhancing system reliability and user satisfaction.
- Managed inventory of electronic components, streamlining supply chain processes to minimize downtime.
- Trained junior technicians on troubleshooting techniques and repair processes, fostering team development.
Service Tech
Carl Cannon Chevrolet Cadillac Buick Gmc
Jasper Al
12.2023 - 12.2024
- Diagnosed and repaired mechanical issues in vehicles, ensuring optimal performance and safety.
- Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
- Utilized diagnostic tools to identify electrical system malfunctions and implement effective solutions.
- Collaborated with service advisors to communicate repair needs and ensure customer satisfaction.
IT Helpdesk
Bevill State Community College
Jasper, AL
01.2023 - 12.2023
- Provided technical support for hardware and software issues across campus network.
- Assisted users with software installation, configuration, and troubleshooting tasks to ensure optimal performance.
- Participated in IT projects such as server migrations and network infrastructure upgrades to enhance overall system stability and performance.
- Used ticketing systems to manage and process support actions and requests.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Clerk
Houston County Probate Office
Dothan Al
02.2021 - 01.2023
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Edited documents to keep company materials free of grammar errors.
- Processed Titlework in and out of state
- Deposited checks
Substitute Teacher
Kelly Services
Dothan Al
01.2019 - 02.2020
- Developed and implemented lesson plans to meet diverse student needs.
- Managed classroom behavior and maintained a positive learning environment.
- Assisted in assessing student progress and providing feedback to educators.
- Collaborated with school staff to support various educational initiatives.
Education
Associate of Science - Information Technology
Bevill State Community College
Sumiton, AL01-2026
Skills
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
Certification
Programming
Helpdesk
Web Support
Languages
English
Full Professional
Spanish
Elementary
German
Elementary
Timeline
Computer Tech
Advanced Technology Recycling
01.2025 - 02.2026
Service Tech
Carl Cannon Chevrolet Cadillac Buick Gmc
12.2023 - 12.2024
IT Helpdesk
Bevill State Community College
01.2023 - 12.2023
Clerk
Houston County Probate Office
02.2021 - 01.2023
Substitute Teacher
Kelly Services
01.2019 - 02.2020
Associate of Science - Information Technology
Bevill State Community College