Annie Bowe
Sebago
Summary
Dynamic professional with a proven track record at Camp O-AT-KA, enhancing camp experiences through effective marketing strategies and fostering strong relationships. Excelled in organizational skills and relationship building, significantly improving engagement and enrollment. Demonstrated expertise in documentation and active listening, ensuring efficient operations and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Director
Camp O-AT-KA
01.2021 - Current
- Continued all efforts from previous role as Marketing & Recruitment Coordinator.
- Developed strong relationships with parents and guardians by maintaining open lines of communication and addressing concerns promptly, fostering trust in the camp environment.
- Trained and supervised office staff to consistently meet performance and customer service standards.
- Maintained camper files, properly storing and maintaining personal information.
- Provided support to the ED to run successful events and fundraising opportunities to secure resources for improving facilities and expanding program offerings.
- Established a budget for the marketing and communications plan and always met or came in under budget.
- Offered campers and staff compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Managed the data for all camper files and tuition in Campminder software.
- Maintained a timely schedule for invoicing and charging tuition on a set payment schedules and then accounting for all tuition paid in Quickbooks software.
- Monitored enrollment numbers closely and assisted in necessary staffing, unit or program adjustments.
- Answered phones and messages quickly and always offered time for personal calls from families before, during and after camp.
- Worked closely with in-house designer and Corporation member Adam Pierce to build a strategic marketing plan and ultimately rebuilding a new website and fresh materials.
- Worked closely with local video production company to create new video content for our website and to use in future marketing campaigns.
Marketing & Recruitment Coordinator
Camp O-AT-KA
09.2016 - 12.2020
- Managed all marketing, communication and design materials and plans for the camp (major project being the Oak Leaves).
- Managed social media and planning strategic advertisement campaigns to increase engagement and enrollment.
- Supported the ED in all event planning and execution.
- Built strong and trusting relationships for the start with our existing families.
- Surveyed families each year and made personal phone calls to all existing families in the fall to understand all feedback and foster relationships.
- Provided in-take calls for all prospective families and offered and provided personal tours to all seeking.
Advancement Associate
Saint Josephs College
01.2013 - 08.2016
- Streamlined the donor database management process, ensuring accuracy and efficiency in tracking donations and donor information.
- Assisted in planning and executing successful alumni relations and fundraising events, resulting in higher levels of donor engagement and support.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high standards of donor stewardship through prompt acknowledgement letters, personalized communications, and reporting on project outcomes funded by specific gifts.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system and fielded calls to the office of Advancement, Human Resources and the Office of the President.
Project Assistant
Woodard & Curran
09.2010 - 12.2012
- Reported to and supported multiple project managers and vice presidents.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Maintained daily report documents, memos and invoices.
- Handled administrative duties, filing, and errands.
Education
Bachelor of Arts - Studio Art
Connecticut College
New London, Connecticut05-2010
Skills
- Organizational skills
- Teamwork and collaboration
- Excellent communication
- Active listening
- Relationship building
- Multitasking
- Attention to detail
- Customer service
- Documentation and reporting
Timeline
Assistant Director
Camp O-AT-KA
01.2021 - Current
Marketing & Recruitment Coordinator
Camp O-AT-KA
09.2016 - 12.2020
Advancement Associate
Saint Josephs College
01.2013 - 08.2016
Project Assistant
Woodard & Curran
09.2010 - 12.2012
Bachelor of Arts - Studio Art
Connecticut College
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