ANNIE BRAUN
Fort Riley,Kansas
Summary
An accomplished team member who is resilient, compassionate, greatly motivated, and skilled in providing exceptional care to diverse population. Reliable and organized, with the ability to provide quality and timely working results. Facilitate groups, educational seminars, collaborate and build positive relationships within the inter-disciplinary team and clients to deliver unbiased, safe, and patient centered care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Ambulatory Registered Nurse
Stormont Vail Hospital Flint Hills Campus
2023.11 - Current
- Provide direct patient care during in clinic visit as defined within scope of state’s nurse practice act.
- Triage and manage approximately 20-30 incoming phone calls, messages and faxes by evaluating physical and psychosocial health status of patients. Follows nursing protocols and guidelines for answering and directing calls.
- Oversee appointment bookings and ensure preferences are given to patients in emergency situations.
- Greet patients, collect patient history information, perform assessment and prepare them for provider examination.
- Refill prescribed medications per standing orders. Clarify medication orders and refills to pharmacies as directed by providers. Perform medication prior authorizations as needed by providing needed clinical information to insurance.
- Maintain timely flow of patient to include scheduling of follow up appointments.
- Working of in-basket medication refill requests for providers in EPIC
- Administers prescribed medications, and/or treatments in accordance with nursing standards.
- Provide education to patient and family on medications, treatments and procedures.
- Record and report patient’s condition and reaction to drugs and treatments to interdisciplinary team, reviewing patient records and other pertinent information.
- Ensure patients receive appointments that align with triage disposition and that maintain timely flow of patients.
- Coordinate patient testing, referrals, and admissions.
- Work collaboratively with on-site staff to provider coordinated patient care.
- Instruct patients in collection of samples and tests.
- Practices effective problem identification and resolution as method of sound decision making during clinic visits or triage calls.
- Formulates prioritized and goal directed plan of care, which is based on patient’s presenting problems and projected outcomes.
- Implements care in knowledgeable, skillful, consistent manner, while promoting continuum of care through proper patient referrals.
- Record and reports patient’s condition and reaction to drugs and treatments to interdisciplinary team. Provide instruction to patients/family regarding treatment. Maintains and reviews patient records, charts, and other pertinent information
- Prepares equipment and aids provider during treatment, examination and
testing of patients. - Evaluates effectiveness of health care process (self, systems, environment, and instrumentation) in meeting outcomes.
- Observes, records, and reports patient’s condition and reaction to drugs and treatments to provider.
- Evaluates effectiveness of health care process (self, systems, environment, and instrumentation) in meeting outcomes.
- Documents in patient and department records in timely, accurate and concise manner according to department standards.
- Maintains and reviews patient records, charts, and other pertinent information including tests and examination results.
- Improved patient satisfaction by providing high-quality, compassionate care to ambulatory patients.
- Collaborated with interdisciplinary teams to develop individualized care plans for optimal patient outcomes.
- Assisted physicians during examinations and procedures, providing skilled support and anticipating needs.
- Seeks validation of knowledge base, skill level and decision making as necessary and assertively seeks guidance in areas of question.
- Managed time-sensitive situations with calm professionalism, effectively addressing multiple priorities at once.
- Continuously updated clinical knowledge through continuing education courses, professional development workshops, and participation in relevant conferences or seminars.
- Recognized early warning signs of potential complications in patients and promptly escalated concerns to appropriate healthcare professionals.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Pharmacy Technician- Outpatient Pharmacy
Irwin Army Community Hospital - US Army Medical Command
2022.03 - 2023.11
- Process and fill orders accurately in accordance with all laws, rules, regulations, and policies.
- Enter prescriptions into outpatient computer system (MHS Genesis), reviewing profile for allergies, drug/drug or drug/food interactions, duplicate orders and making sure it is fully processed over to Script-Pro Filling System for fill completion.
- Coordinate with prescriber or pharmacist to clarify issues or problems with dosing, interactions, or instructions to ensure all health and safety standards and protocols are met
- Perform pharmacy call center task thru Verizon-In-Contact, answer MHS Genesis Message Center inquiries and submit patient requests for new prescription orders and renewals (including controlled substances) accurately, thoroughly and timely.
- Maintaining proficiency in operation of relevant pharmacy automated dispensing equipment (MHS Genesis and Scrip-Pro Filling System) Ensure medication refills are linked and loaded (24-Hours Scrip-Pro Kiosk) in timely manner to ensure standards and turnaround times are met.
- Attending dispensing window for pick up, provide instruction to patients on proper use of medications, referring questions requiring professional knowledge and experience to registered pharmacist.
- Maintain pharmacy inventory by stocking medications, rotating stock, reviewing stock for outdated and/or deteriorated medications.
- Maintain current environmental compliance certification to adhere to infection-control policies, protocols and regulations set out by CDC, Kansas State Board of Pharmacy and The Joint Commission (TJC) Maintain mandatory records, documents and logs appropriately and accurately as described in USP 797 and hospital policy.
- Maintenance of confidentiality of patient/employee information, electronic and print.
Certified Pharmacy Technician
Publix Pharmacy
2020.01 - 2021.12
- Enhanced patient care by accurately filling and dispensing prescriptions timely.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Managed insurance billing and claims processing, streamlining reimbursement process for patients and pharmacy.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Certified Pharmacy Technician
CVS Health
2016.05 - 2018.11
- Preparing new prescription and refill requests for patients
- Dispensing medication to patients per prescription, or provider’s orders
- Packing and labeling prescribed medication
- Processing insurance claims
- Tracking inventory
- Preparing compounded medications using sterile and non-sterile processes
- Filling automated dispensing machines
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
Paramedic Nurse
Trinity Home Health Care and Hospice Services Inc.
2010.09 - 2011.12
- Improved patient outcomes by providing collaborative and independent nursing care in a timely and accurate assessments, treatments, and interventions.
- Assist in ambulance transport of patients to health care facilities.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Administers Basic Life Support and Advanced Cardiac Life Support to patients when necessary.
- Transferred patients safely and securely to medical facilities for continued care.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Post Graduate Nurse Trainee
Iloilo Doctors Hospital (300 Bed Capacity-Level 3)
2010.09 - 2010.12
- Improved patient outcomes by providing compassionate and comprehensive nursing care to diverse populations.
- Receive endorsement of patients from wards or those admitted from the emergency room.
- Accompany patients to their designated room and bed; explain hospital policies and protocols briefly and give instructions about ward's facilities.
- Exhibited competency in various nursing skills such as IV insertion, medication administration, and wound care management.
- Prepare pre-operative patients’ checklist and consent for surgery or procedure.
- Give pre-operative teachings and instructions and allow expression and fear and anxiety through verbalization.
- Receive and accompany patients back to room from the recovery room; check patients’ status and receive report taking note of the significant points regarding patient's condition and record.
- Monitor vital signs, observe signs and symptoms, institute remedial actions when appropriate and record
- Use wound drainage devices e.g., Hemovac, Jackson Pratt and monitor flow and output volume.
- Observe patient's response to pain, administer analgesics required and monitor effects
- Administer blood products, monitor patient’s condition while on transfusion and institute remedial action for any reactions
- Give tube feedings, Intravenous medications, blood products and monitor patients accordingly
- Prepare and administer prescribed medications according to established policies and protocols and chart patients’ reactions to any medications.
- Carry out physician's orders; assist them in examining patients during ward rounds.
- Collaborate with other members of the health team as necessary to improve the patient’s condition.
- Give patients and their family discharge health teachings, counter check home medications based on prescription orders.
- Provide support for patients with terminal illness including their family.
- Enhanced patient satisfaction through effective communication, active listening, and timely response to concerns.
- Contributed to a safe and efficient clinical environment by maintaining strict adherence to infection control protocols and procedures.
- Promoted teamwork among staff members, collaborating closely with interdisciplinary teams for optimal patient care delivery.
- Demonstrated strong clinical judgment in prioritizing patient care tasks, managing time effectively to address urgent needs first.
- Educated patients and families about disease processes, treatment options, and preventive measures for better long-term health outcomes.
Professional Nurse
Iloilo Mission Hospital (261 Bed Capacity)
2006.11 - 2009.10
- Perform the nursing process assertively.
- Taking a patient's heartbeat and blood pressure
- Give due medications to patients in different routes of administration as ordered.
- Noting a patient's mental and emotional condition
- Perform delegated nursing tasks within demonstrated competency level.
- Perform all the infection or disease control procedures and assist the surgeon whenever required or called for.
- Collecting specimens, assisting with personal hygiene, feeding, and recording patient status
- Give patients and their family discharge health teachings, counter check home medications based on prescription and educate them.
Education
Bachelor of Science - Nursing
Central Philippine University
Iloilo City, Philippines01.2010
High School Diploma -
Passi National High School
Passi City, Philippines01.2005
Primary School -
Passi I Central Elementary School
Passi City, Iloilo01.2001
Skills
Computer Skills:
- Electronic Health Record- MHS Genesis, EPIC
- Word processing/Data Entry (MS Word, WordPerfect, Open Office)
- Power Point Presentations
- Spread Sheet Creation (MS Excel)
- Internet Research and Navigation
- Email Response and Forwarding
- Live Chat Support
Language
- English
- German (B1 Level)
- Tagalog
Nursing
- Health Promotion
- Patient Assessment
- Patient Advocacy
- Patient Education
- Critical Thinking
- Clinical Judgment
- Compassionate Care
- Disease Prevention
- Organizational Skills
- Cultural Competence
- Multitasking
- Adaptability
- Medication Administration
- Interpersonal Communication
- Time Management
- Interdisciplinary Collaboration
- Case Management
- Women's Health Exams
Certification
- Pharmacy Technician Certification Board (PTCB), 30034144, 02/28/2025
- Kansas State Board of Pharmacy, 01/11/2022, 10/31/2024
- American Heart Association, Advance Cardiac Life Support, 11/10/2023, 11/30/2025
- American Red Cross, Basic Life Support for Health Care Professionals, 019A371, 08/02/2023, 08/02/2025
- Department of Public Works Environmental Division, Environmental Compliance (Certified), 07/12/2023, 07/12/2024
- New York State Board of Nursing, 903004, 08/15/2023, 07/31/2026
- Kansas State Board of Nursing, 15-161628-121, 09/01/2023, 12/31/2025
- Professional Regulations Commission- Philippines, 0628965, 06/08/2010, 12/20/2025
Professional Awards Commendations
- Received Professional Excellence Award from COL. Anthony D. Gray, Commanding Officer for delivering outstanding support and services with compassion, professionalism, and expertise to provide safe high quality patient centered care.
- Received several I-CARE awards from patients for going above and beyond expected performance that aligns with IACH’s values of being ready to provide excellent & people focused healthcare.
- Recognized numerous times by senior leadership and staff members within the Pharmacy Department for significant contributions to Pharmacy operations.
- Consistently rated as an outstanding employee in the Outpatient Pharmacy Department for one year and a half.
Volunteer Leadership Experience
- American Red Cross, Volunteer - Administrative Assistant, 07/2021, Present, Help with administrative tasks to promote and provide relief to victims of disaster and help the community to prevent, prepare for, and respond to emergencies.
- Central Philippine University College of Nursing, Student Council President, 2008, 2009
- Passi National High School, Student Government President, 2004, 2005
Employment References
- Kristine Graham, PharmD, Irwin Army Community Hospital Pharmacy Department, Kristine.t.graham.civ@health.mil, 330-265-4774
- David Hatesol, PharmD, Irwin Army Community Hospital Pharmacy Department, 785-845-8124
- Charlene McCormack, PharmD, Veterans Affairs Junction City Clinic– Clinical Pharmacist, 732-648-4204
Timeline
Ambulatory Registered Nurse
Stormont Vail Hospital Flint Hills Campus
2023.11 - Current
Pharmacy Technician- Outpatient Pharmacy
Irwin Army Community Hospital - US Army Medical Command
2022.03 - 2023.11
Certified Pharmacy Technician
Publix Pharmacy
2020.01 - 2021.12
Certified Pharmacy Technician
CVS Health
2016.05 - 2018.11
Paramedic Nurse
Trinity Home Health Care and Hospice Services Inc.
2010.09 - 2011.12
Post Graduate Nurse Trainee
Iloilo Doctors Hospital (300 Bed Capacity-Level 3)
2010.09 - 2010.12
Professional Nurse
Iloilo Mission Hospital (261 Bed Capacity)
2006.11 - 2009.10
Bachelor of Science - Nursing
Central Philippine University
High School Diploma -
Passi National High School
Primary School -
Passi I Central Elementary School
- Pharmacy Technician Certification Board (PTCB), 30034144, 02/28/2025
- Kansas State Board of Pharmacy, 01/11/2022, 10/31/2024
- American Heart Association, Advance Cardiac Life Support, 11/10/2023, 11/30/2025
- American Red Cross, Basic Life Support for Health Care Professionals, 019A371, 08/02/2023, 08/02/2025
- Department of Public Works Environmental Division, Environmental Compliance (Certified), 07/12/2023, 07/12/2024
- New York State Board of Nursing, 903004, 08/15/2023, 07/31/2026
- Kansas State Board of Nursing, 15-161628-121, 09/01/2023, 12/31/2025
- Professional Regulations Commission- Philippines, 0628965, 06/08/2010, 12/20/2025
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