Annie Brenner
Roswell
Summary
Team Player – Professional- Self-Motivated - Impeccable Attention to Detail - Time Management - Supervisory Experience - Excellent Work Ethic – Problem Solving Skills - Passionate – Drive to Succeed
Overview
6
6
years of professional experience
Work History
Quality Assurance Analyst
Fairlife, LLC
Dexter, NM
02.2024 - Current
- I collect samples from silos and test them while documenting that the results are within a safe range. All while communicating with drivers, scaling them in and out, and testing the samples that belong to the loads they are picking up and dropping off. At the end of every shift I communicate with multiple companies about each load, scheduling and results of testing.
Lab Technician / Dispatch
DFA
Roswell, NM
01.2023 - 02.2024
- While in Lab I test samples of milk, document the results and file information. While in dispatch I communicate with drivers and update wash-tag information while sending loaded tankers to the plant before expiration. At the end of the night I complete an audit which is reported to management. I do all this while staying in contact with other offices and hauling companies.
Administrative Assistant
LogixHealth
Bedford, MA
09.2022 - 12.2022
- As an administrative assistant, I worked hand in hand with Account Managers and Director with new client tasks. Throughout the day I manage daily clerical AD HOC reports, correct insurances, update patient info and process Medical Record requests from varying Law Offices. There are also times where I follow up with W/C agencies and employers to obtain claims filing details; attach records and mail claims. During our audits I was responsible for correcting, organizing and requesting files. For this position I had to use my Microsoft Office skills, spreadsheet and internet software experiences, an ability to read and interpret documents and my ability to write routine reports and correspondences.
- Collaborated with cross-functional teams to streamline office procedures, improving operational efficiency.
Medical Records
BETH ISRAEL LAHEY HEALTH BEHAVIORAL SERVICES
Danvers, MA
11.2020 - 08.2022
- Reviewing Medical Record requests
- Ensuring releases are correct and following HIPPA
- Faxing Medical Records to outside facilities, law firms and parole offices per request & release
- Organizing medical charts
- Ensuring all medical documents are accounted for and are all signed by nursing staff and doctors signed
- Labeling and boxing charts and sending them to storage
- Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
- Liaised with patients regarding medical records and answered questions pertaining to evaluations.
- Maintained strict adherence to HIPAA regulations while handling confidential patient information and medical records, during audits and routine quality assurance reviews
Receptionist
BETH ISRAEL LAHEY HEALTH BEHAVIORAL SERVICES
Danvers, MA
11.2020 - 08.2022
- Greet clients presenting for admission and explain admissions process
- Coordinate with Admissions Team and Communicate arrival on live bed board
- Assess lobby area for client safety
- Ensure clients are alert and assess if medical attention needed
- Crisis Intervention and De -Escalation
- Support clinical staff and Emergency Services
- Obtain authorizations through multiple insurance agencies
- Ensure electronic medical records are complete and accurate including required signatures
- Process Disenrollment Assessments upon discharge in Virtual Gateway
- Notify insurance companies when clients discharge
- Attend to client needs while awaiting admission ; Food, Restroom, Emergency Contact Forms, Etc.
- Adhere to CFR 42 Part 2 Confidentiality
- Answer incoming calls and distributes them to the appropriate department
- Supports the Office Support Manager
- Scans medical documentation into electronic medical record
- Keep lobby area clean and inviting to clients and visitors
- Manages client movement throughout the building and between programs
Portwatch
US NAVY GREAT LAKES NAVAL TRAINING CENTER
IL
10.2019 - 01.2020
- Responsible as Liaison with Senior Chief
- Answer incoming calls and relayed messages to the Deck Officer
- Employee Scheduling
- Record Keeping
- Welcome civilian workers and direct throughout the building
- Interact with the public visiting the port of entry
- Maintain cleanliness of the port of entry
Education
Diploma -
Central High School
06-2017
Skills
- Ability to Learn Quickly
- HIPAA
- Multi-line phone systems
- Efficiently Operate
- Office Equipment (phone, scanner, etc)
- Front desk
- Budgeting
- Office management
- Accounting
- Medical Records
- Calendar management
- Office experience
- Ability to Effectively Communicate with programs and operating systems Peers and Supervisors
- Credit card machine
- Database Management
- Crisis Intervention
- Data entry
- Case Management
- Medical Scheduling
- CPT coding
- Leadership Skills
- Fax
- Typing
- Ability to Multi-Task with Ease
- Computer Skills utilizing a multitude of
- Medical Billing
- Phone etiquette
- Quality assurance
- Data analysis
Timeline
Quality Assurance Analyst
Fairlife, LLC
02.2024 - Current
Lab Technician / Dispatch
DFA
01.2023 - 02.2024
Administrative Assistant
LogixHealth
09.2022 - 12.2022
Medical Records
BETH ISRAEL LAHEY HEALTH BEHAVIORAL SERVICES
11.2020 - 08.2022
Receptionist
BETH ISRAEL LAHEY HEALTH BEHAVIORAL SERVICES
11.2020 - 08.2022
Portwatch
US NAVY GREAT LAKES NAVAL TRAINING CENTER
10.2019 - 01.2020
Diploma -
Central High School