Annie Brun
36 Orsinger Hill,TX
Summary
Proven leader in office administration and team collaboration, I significantly enhanced operational efficiency and employee morale at National Auto Credit. Skilled in recordkeeping and decision-making, I successfully negotiated cost savings and improved customer satisfaction. My approach to problem-solving and meticulous attention to detail have been pivotal in achieving organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistance Administrator
Auto City Finance
08.2017 - 12.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Assistant Manager
National Auto Credit
02.2006 - 05.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized office environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients.
- Coordinated office events including team building activities, company meetings, holiday parties, enhancing employee morale.
- Delegated office staff to perform administrative duties and share workloads.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records with meticulous organization and attention to detail.
- Oversaw accounts payable and receivable functions to maintain timely payments and balanced books.
- Created organized filing system to manage department documents.
- Organized and updated databases, records and other information resources.
Education
Associate of Arts - Arts And Language
San Antonio College
San Antonio, TX12-2003
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Team Building and Leadership
- Decision-Making
- Documentation And Reporting
- Data Confidentiality
- Team Collaboration
- Work Planning and Prioritization
- Goal Setting
- Resourceful and Analytical
- Budget Management
Certification
- Notary Public
- Dealer TXDMV Certification
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Assistance Administrator
Auto City Finance
08.2017 - 12.2023
Assistant Manager
National Auto Credit
02.2006 - 05.2016
- Notary Public
- Dealer TXDMV Certification
Associate of Arts - Arts And Language
San Antonio College
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