Annie Cohen
Pullman,WA
Summary
Dependable employee, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Assistant Project Engineer
CS Construction
05.2024 - 08.2024
- Ensured compliance with industry standards and regulations through stringent quality control measures throughout the project lifecycle.
- Optimized resource utilization by allocating personnel, equipment, and materials based on project requirements and priorities.
- Supported Project Engineers in developing comprehensive project plans, achieving timely completion of milestones.
- Streamlined procurement processes by assisting in the evaluation and selection of vendors, improving overall supply chain efficiency.
- Contributed to successful project completion by managing subcontractors and coordinating their activities effectively.
Foodrunner / Busser
Ski Inn
06.2021 - 12.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered the correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Provided exceptional customer service by attentively listening to guests' concerns and addressing them accordingly.
Farmhand
Seed To Table
06.2022 - 08.2022
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Monitored and maintained irrigation systems to optimize water levels for crops.
- Reduced waste on the farm by implementing sustainable farming practices such as composting discarded plant material or recycling used feed bags.
- Supported the growth of sustainable agriculture practices within the local community by participating in educational events or sharing knowledge with fellow farmers.
Education
Bachelor of Arts - Professional And Rhetoric Writing
Washington State University
Pullman, WA05.2027
High School Diploma -
Sisters High School
Sisters, OR06.2023
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Effective Multitasking
- Sense of urgency
- Flexible Schedule
- Restaurant Etiquette
- Cash Handling
- Cleaning and sanitizing
- Hospitality service expertise
- Cleanliness
- Anticipating Customer Needs
Timeline
Assistant Project Engineer
CS Construction
05.2024 - 08.2024
Farmhand
Seed To Table
06.2022 - 08.2022
Foodrunner / Busser
Ski Inn
06.2021 - 12.2022
Bachelor of Arts - Professional And Rhetoric Writing
Washington State University
High School Diploma -
Sisters High School
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