Summary
Overview
Work History
Education
Skills
Timeline
Annie Cooper

Annie Cooper

QualityTester
Tarboro,NC

Summary

Dynamic QA professional with a proven track record at ABB INC, enhancing QA processes through performance testing and defect tracking. Leveraged root-cause analysis and teamwork to reduce product release delays significantly. Skilled in implementing automation and quality control procedures, consistently prioritizing quality and efficiency. Also

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level TEST position. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

Manual Quality Assurance Tester

ABB INC
09.2014 - Current
  • Evaluated new testing tools and methodologies to optimize overall QA processes and performance outcomes.
  • Implemented automation scripts where appropriate, reducing manual effort required for repetitive tasks during testing process.
  • Reduced product release delays by efficiently prioritizing and addressing critical issues found during testing.
  • Stayed informed on industry trends and best practices, ensuring QA processes remained up-to-date and effective in meeting project goals.
  • Advised manager of issues that could affect schedule, budget or quality of the Product.
  • Collaborated with team leader for testing and release management to achieve high-quality production of product
  • Worked extended hours when necessary to meet deadlines.
  • Advised manager of issues that could affect schedule or quality of Product
  • Pursued professional development opportunities to learn new testing tools and test strategies.
  • Documented testing procedures for developers and future testing use.
  • Advised developers on problems with databases, performance and other issues.
  • Monitored resolution of tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Ensured accurate documentation of test cases, making it easy for other testers to replicate findings when necessary.

Certified Quality Technician

Keihin Carolina System Technology
03.2000 - 07.2014
  • Implemented new quality control procedures, streamlining operations and improving output consistency.
  • Executed comprehensive test plans utilizing Selenium, improving product stability and user experience.
  • Utilized JIRA for defect tracking, enhancing transparency and communication across development teams.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Ensured traceability of all components through proper labeling, storage, and tracking methods, ultimately reducing misplaced items or mix-ups during production phases.
  • Contributed to ISO certification renewals by diligently preparing required documentation and participating in annual audits.
  • Monitored supplier performance, ensuring that all materials met company specifications and maintained strong relationships with vendors to address any concerns promptly.
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards throughout the entire production process.
  • Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.
  • Developed training materials and led workshops to educate employees on best practices for maintaining high-quality products.
  • Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
  • Reduced production defects by collaborating with engineering teams to develop corrective actions.
  • Proposed corrective actions to address recurring quality issues.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Tracked and analyzed product quality data to identify trends and insights.
  • Developed and implemented quality control processes to meet product standards.
  • Reviewed production processes and identified potential quality issues.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reported problems and concerns to management.
  • Developed and implemented procedures to meet product quality standards.
  • Recorded and organized test data for report generation and analysis.
  • Performed tests and inspections to conform to established standards.
  • Conducted investigations into questionable test results.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.

Education

GED -

Nash Community College, Rocky Mount, NC
03-2000

ASQ Certificate from East Carolina University in Greenville NC .We QA Had to take the state board test to be a QA the Keihin

Skills

  • Performance testing
  • Load testing
  • Defect tracking
  • Quality control
  • Troubleshooting
  • Verbal and written communication
  • Process implementation
  • Root-cause analysis
  • Teamwork and positive attitude
  • Quality assurance
  • Problem-solving
  • Continuous improvement
  • Attention to detail
  • Problem-solving abilities

Timeline

Manual Quality Assurance Tester - ABB INC
09.2014 - Current
Certified Quality Technician - Keihin Carolina System Technology
03.2000 - 07.2014
Nash Community College - GED,
Annie CooperQualityTester