Annie Dillingham
COLORADO SPRINGS,CO
Summary
A detail-oriented and motivated professional passionate about compelling content and driving engagement. Equipped with diverse industry experience and the ability to apply knowledge across several lines of work. Seeking challenging opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Technical Editor and Writer
Sedona Learning Solutions
Remote
03.2023 - 03.2024
- Developed and maintained style guides and manuals to ensure consistent formatting of all documents.
- Conducted quality assurance checks on EHR lessons and tutorials before final delivery to clients.
- Provided guidance on writing techniques to improve readability of technical materials.
- Managed multiple writing and editing assignments in dynamic environment within stated timelines.
Editorial Intern
Thesocialtalks
02.2023 - 04.2023
- Created unbiased and factual articles weekly.
- Modified written content from fellow editors and journalists.
- Communicated productivity and workflow with managers daily.
- Researched accurate and cross-referenced sources for optimal content.
- Proofed copy to detect and correct errors in spelling, punctuation, and syntax.
Academic Editor
Freelance
07.2022 - 03.2023
- Reviewed and edited academic manuscripts for grammar, punctuation, syntax, and formatting accuracy.
- Provided constructive feedback on content to authors while maintaining a positive working relationship.
- Advised authors on best practices for writing clear academic prose with minimal errors.
Groundskeeper
Christopher Newport University
Newport News, VA
12.2021 - 05.2022
- Curated unique design plans with superiors to provide outstanding results.
- Accomplished daily horticultural needs using critical thinking and leadership skills.
- Adhered to all deadlines by delegating various tasks to colleagues.
Catering Server
Christopher Newport University
Newport News, VA
07.2020 - 07.2021
- Maximized customer satisfaction by investigating and resolving complaints in an empathetic manner.
- Ensured cleanliness and organization with urgency while reducing customer wait time by 15%.
- Trained employees under a cross-functional team of chefs, servers, managers, and supervisors.
VA Living Museum, Newport News, VA - Office Intern
Newport News, VA
09.2018 - 12.2018
- Diligently researched exciting scientific and historical topics for information cards.
- Reorganized museum inventory, records, and donation folders for system optimization.
- Informed the community about paramount environmental issues.
Education
Bachelor of Arts - English and Literature
Christopher Newport University
05.2022
Skills
- Proofreading
- Content Optimization
- Organization
- Adaptiveness
- Teamwork
- Marketing
- Customer Service
- Quality Assurance
- Manual Creation
Timeline
Technical Editor and Writer
Sedona Learning Solutions
03.2023 - 03.2024
Editorial Intern
Thesocialtalks
02.2023 - 04.2023
Academic Editor
Freelance
07.2022 - 03.2023
Groundskeeper
Christopher Newport University
12.2021 - 05.2022
Catering Server
Christopher Newport University
07.2020 - 07.2021
VA Living Museum, Newport News, VA - Office Intern
09.2018 - 12.2018
Bachelor of Arts - English and Literature
Christopher Newport University
References
References available upon request.