Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
2001
2001
years of post-secondary education
Work History
School Bus Driver
Monroe Woodbury Central School District
Monroe, NY
08.2023 - Current
Conducted pre-trip and post- trip inspections to maintain vehicle safety and compliance.
Communicated effectively with school staff regarding transportation schedules and needs.
Managed student behavior to create a positive riding environment on the bus.
Reported maintenance issues promptly to ensure timely repairs and service continuity.
Transported students to school in a timely manner while keeping assigned route schedule.
Attended staff meetings and training sessions regularly for professional development purposes.
Communicated effectively with parents regarding student transportation issues.
Childcare Provider
Self Employed
Yonkers, New York
09.2019 - 08.2020
Completed day-to-day duties accurately and efficiently.
Supervised daily activities and ensured safety for multiple children.
Developed engaging lesson plans tailored to children's interests and abilities.
Organized playdates and recreational activities to promote social skills.
Maintained clean and safe environment in compliance with childcare standards.
Communicated effectively with parents about children's progress and needs.
Implemented daily routines to foster a sense of stability for children.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Front Desk Receptionist
Family Medical Practice
Yonkers, NY
06.2015 - 01.2017
Greeted patients warmly and checked them in for appointments.
Managed multi-line phone system and directed calls to appropriate staff.
Scheduled patient appointments using electronic health record system.
Collected and verified patient information for accuracy at check-in.
Maintained cleanliness and organization of the front desk area.
Coordinated communication between medical staff and patients efficiently.
Handled incoming mail and routed it to the appropriate departments.
Performed data entry into computer systems to maintain accurate records of customer information.
Handled payment processing and provided customers with receipts and proper bills and change.
Provided administrative support such as filing documents, photocopying and scanning materials.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Retail Store Manager
Choice Pet
Hartsdale, NY
01.2013 - 12.2015
Supervised daily store operations to ensure smooth workflow and customer satisfaction.
Managed inventory levels through regular stock audits and replenishment processes.
Trained and mentored staff on customer service standards and sales techniques.
Implemented visual merchandising strategies to enhance store appearance and product visibility.
Collaborated with corporate teams on promotional events and marketing initiatives.
Resolved customer complaints effectively to maintain a positive shopping environment.
Ensured all safety protocols were followed at all times by staff members.
Supervised cash drawer balances and deposits of store receipts.
Technical Project Manager/Release Manager at Medical Answering Services LLC.Technical Project Manager/Release Manager at Medical Answering Services LLC.