Annie Hermann
Edgewood,KY
Summary
Started as a customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. Applied customer compassion and safety to transition into next career. Currently an Interventional Radiologist skilled at cultivating professional relationships with staff, physicians and patients. Operates medical equipment and masters technologies with precision and focus.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Interventional Radiology Technologist
University Of Cincinnati Medical Center
Cincinnati, OH
06.2019 - Current
- June 2019-June 2020 "student" position
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Processed, labeled and organized diagnostic images to match with patient records.
- Created images using fluoroscopy and sonography to help physicians assess and diagnose patients.
- Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
- Monitored patients for signs of adverse reactions or other abnormalities of significance.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Worked with vendors for speedy procurement of services and equipment.
- Protected patients from infection by setting up and managing sterile operating fields.
- Arranged supplies and instrumentation to meet needs of individual radiologists and enhance team efficiency.
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
- Gowned and gloved self and staff to assist during interventional and diagnostic peripheral and neurological procedures.
Events Lead
Eli's BBQ
04.2017 - Current
- Scheduled, organized, and set up various catering events while working closely with client.
Flight Attendant
Delta Air Lines
01.2015 - 04.2017
- Assured adherence to Delta and FAA regulations to ensure safe flying environment.
- Trained in emergency situations including diffusion of security threats and medical crises.
- Provided warm and safe environments for passengers with different cultural backgrounds from across the world.
Brands Graphic Designer and Data Management Specialist
Yum
01.2014 - 01.2015
- Collaborated on a team to create new and innovative packaging for special products.
- Established, maintained, and updated databases for all of Yum! Brands' restaurants throughout the nation.
- Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
Catering Coordinator
Panera Bread
03.2011 - 01.2014
- Formed a reputable relationship with all clients through taking orders, confirmation, and follow up phone calls.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted
Education
Associate of Applied Science - Radiologic Technology
University of Cincinnati Blue Ash
Blue Ash, OH05.2020
Bachelor of Arts - Digital Media and Visual Communications
Bellarmine University
Louisville, KY05.2012
High School Diploma -
Notre Dame Academy
Park Hills, KY05.2008
Skills
- Diagnostic and Interventional Exam Assistance
- Quality Control Standards
- Patient Safety
- Emergency Surgery
- Public Interaction
- Cleanliness and Sanitation
- Emergency Care
- Judgment and Decision-Making
- Conflict Resolution Techniques
- Customer Loyalty
Certification
- BLS Provider CPR
- FAA Certificate of Demonstrated Health and Safety Proficiency
- Certified ARRT Radiologic Technologist
Timeline
Interventional Radiology Technologist
University Of Cincinnati Medical Center
06.2019 - Current
Events Lead
Eli's BBQ
04.2017 - Current
Flight Attendant
Delta Air Lines
01.2015 - 04.2017
Brands Graphic Designer and Data Management Specialist
Yum
01.2014 - 01.2015
Catering Coordinator
Panera Bread
03.2011 - 01.2014
Associate of Applied Science - Radiologic Technology
University of Cincinnati Blue Ash
Bachelor of Arts - Digital Media and Visual Communications
Bellarmine University
High School Diploma -
Notre Dame Academy
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