Annie Hill
Montgomery,AL
Summary
A highly organized and dependable candidate seeking a full-time position with potential career growth through hands-on experience in accounting and finance operations within a professional environment.
Overview
14
14
years of professional experience
Work History
Accountant
Alabama Department Of Corrections
11.2023 - Current
- Manage and process accounts payable and receivable vendor invoices for all Department of Corrections facilities/divisions copier accounts.
- Verify accuracy, reconcile statements, resolve payment discrepancies, and maintain vendor records to ensure timely payments.
- Prepare and distribute monthly open purchase order reports to facilities/divisions and update the master spreadsheet with detailed information provided by the facility/division.
- Enter Legal's Risk Management procurement documents, ensuring all invoices are accurate to resolve billing errors.
- Post entries into the General Ledger of the ITF system for the Central ICF accurately and within time constraints.
- Complete other special projects as the Accounting Supervisor or Assistant Chief Financial Officer assigns.
Accounting Technician
Alabama Department Of Corrections
04.2023 - 11.2023
- Examined and processed invoices, reviewed purchase orders, identified and closed out overdue accounting transactions, entered data into accounting systems, and analyzed and reconciled accounts.
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Managed and responded to vendor correspondence and inquiries and enhanced vendor relationships through timely and accurate payment processing, fostering a positive rapport between the company and vendors.
Administrative Assistant III
Alabama Department Of Corrections
07.2021 - 04.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported CFO and Assistant CFO by scheduling meetings and interviews, maintaining meeting minutes, preparing documents, and helping with productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained confidentiality of sensitive information by adhering to privacy policies.
- Data entry of all payments received in the accounting division to ensure cash receipts are deposited promptly by accounting staff.
- Assisted in onboarding new employees to ensure a smooth integration into the team.
- Review accounts payables invoices, purchase orders, and material receipts to confirm items' receipt and ensure timely payments to vendors for goods and services received.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
- Assisted coworkers and staff members with daily tasks.
Administrative Assistant II
Alabama Board Of Pardons & Paroles
10.2020 - 07.2021
- Performed administrative and office management duties to ensure efficient operation in the Accounting Division.
- Received and recorded supervision fee payments and ensured accurate record-keeping with diligent data entry and database management to track and record payments.
- Assisted Accounts Payable with coding mobile communication invoices to ensure prompt vendor payments.
- Organized and maintained files, which included invoices, lease agreements, and purchase orders.
- Managed phone and email correspondence and received and sorted incoming mail and packages to record or distribute to the correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Member Service Representative II
Navy Federal Credit Union
09.2019 - 10.2020
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Supported the onboarding process for new members, explaining benefits and assisting with paperwork completion.
- Cross-sold credit cards, loans and other bank products.
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
Client Service Advisor III
Hancock Whitney Bank
10.2013 - 09.2019
- Assisted customers with deposit accounts, loan history, debit cards, electronic statements, online/mobile banking, 1099/tax information, encoding errors, and check and statement imaging.
- Enhanced customer satisfaction by consistently providing timely and accurate information on banking products and services, proactively addressing concerns and implementing practical solutions.
- Managed a high volume of customers daily with a positive attitude focused on exceptional customer satisfaction.
- Handled sensitive client information with discretion, maintaining strict confidentiality standards in accordance with company policies.
- Contributed to developing new strategies for enhancing customer experience and driving organizational improvements.
- Assisted in training new team members and sharing best practices for delivering outstanding client service.
Provider Enrollment Specialist
Hewlett Packard Enterprise
06.2013 - 10.2013
- Prepared and submitted credentialing applications and supporting documentation to enroll physicians and providers into the Medicaid of Alabama provider system.
- Maintained copies of current state licenses, DEA certificates, and other required credentialing documents for all providers and updated accurate information in the database related to provider data, demographics, insurers, and applicable information.
- Performed follow-up with prospective Medicaid providers via phone, email, or website to resolve any Payer Enrollment issue.
- Assisted providers with navigating online portal systems, enhancing user experience and expediting application submissions.
Customer Solutions Rep II
Hewlett Packard Enterprise
02.2010 - 06.2013
- Handled high-volume calls while maintaining professionalism and courtesy, contributing to a positive work environment.
- Answered claims and eligibility-related questions from physicians, hospitals, and other medical providers participating in Alabama Medicaid on Medicaid policies and governmental regulations and standards, System changes, and claims submission for submitting Alabama Medicaid claims.
- Analyzed and researched Explanations of Benefits (EOBs) to ensure correct procedure and diagnosis coding before submission to avoid denials that physicians and medical providers were paid promptly.
- Assisted in training new Customer Solutions Representatives, sharing best practices for effective communication and problem-solving skills.
Education
Bachelor of Science - Accounting And Finance
Troy University
Troy, AL12.2023
Skills
- Strong Attention to detail
- Organizational skills
- Customer Service-Oriented
- Reliable and Responsible
- Office management
- Thorough understanding of Accounting Principles and Accounts Payable processes
- General Ledger Management
- Invoice Processing
Timeline
Accountant
Alabama Department Of Corrections
11.2023 - Current
Accounting Technician
Alabama Department Of Corrections
04.2023 - 11.2023
Administrative Assistant III
Alabama Department Of Corrections
07.2021 - 04.2023
Administrative Assistant II
Alabama Board Of Pardons & Paroles
10.2020 - 07.2021
Member Service Representative II
Navy Federal Credit Union
09.2019 - 10.2020
Client Service Advisor III
Hancock Whitney Bank
10.2013 - 09.2019
Provider Enrollment Specialist
Hewlett Packard Enterprise
06.2013 - 10.2013
Customer Solutions Rep II
Hewlett Packard Enterprise
02.2010 - 06.2013
Bachelor of Science - Accounting And Finance
Troy University