Motivated and balanced leader with over 24 years of progressive experience in management and operations. Team player dedicated to helping develop others improve their skills and techniques in order to reach larger goals. Proactive facilitator of organization's mission, goals, and strategies. Detail-oriented multi-tasker who thrives in fast-paced environments. Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors. Astute Business Operations Manager focused on supporting cross-functional teams to increase customer satisfaction through process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence.
Chief of Staff responsible for business operations, leadership, and comprehensive staff and management support for a department of 1503 individuals with an annual budget of $24.3 million, along with the subordinate elements of the organization
Serves as the lead of the Department Resources Office (DRO) and is responsible for all personnel and resource related administrative, business, financial, and management issues
Develops overhead budget plans, monitors and reports the department's performance against the plan
Science and Technology Reinvention Laboratory (STRL) Pay Pool Administrator and Program Manager of Performance Management and Appraisal Program (DPMAP)
Program Manager for department CONOPS and Department Awards
Adjudicates all department data calls
Maintains hiring metrics across the department and ensures demand is adequately represented within
Responsible for training metrics and administrative actives
Work closely with Administrative Officers (AO) and Business Financial Managers that support our department on human capital initiatives, budgetary constraints, and how to provide coverage for the department utilizing a team dynamic
This allows for fewer AOs needed, thus allowing human capital resources to be allocated to other departments that have requirements not yet met by their support
Created a tool in which personnel and financial tracking can be effectively controlled and is being utilized throughout the human capital community
Collaborates with divisions to ensure all training deadlines are met
Strategic responsibilities include providing analysis, advice and guidance regarding staffing and resource allocation, personnel management, organization structure and management philosophy, and formulating and implementing departmental policies and procedures.
Managed relationships with key stakeholders, including investors, partners, and regulatory bodies, ensuring alignment of interests and expectations for the business'' strategic direction.
Enhanced customer satisfaction through streamlined order processing systems and proactive communication initiatives, resulting in increased repeat business.
Built high-performing teams by recruiting, training, and mentoring skilled professionals who contributed to the organization''s success.
Established robust risk management strategies to mitigate potential threats to the organization''s growth trajectory, protecting shareholder value in the long term.
Implemented cost-saving measures by identifying inefficiencies within current processes and recommending necessary changes, leading to significant expense reduction.
Collaborated with cross-functional departments to identify opportunities for process improvements and cost reductions, enhancing overall operational efficiency.
Investment Manager/Contracting Officer's Representative/Functional Area Chief
Point Mugu Sea Range, NAVAIR, NAWCWD GS-13-03
07.2017 - 02.2021
Supervised funded and unfunded investment projects and a top-level understanding of the projects including investment project description, justification for project, acquisition plans, Government estimates, project charters, and project schedules
Monitored investment schedules including sponsor kick-off and mid-year presentations, annual data calls, and department and competency prioritization meetings
Collaborated directly with Sea Range Director, Chief Engineer, Senior Project Manager, Sea Range Support Branch Head and Division Heads to maintain a prioritized list of investment projects funded with varying fund types
This includes MRTFB and its subcategories (Improvement and Modernization (I&M), Maintenance and Repair of Facilities (M&R), Central Test and Evaluation Investment Program (CTEIP); Maintenance and Operations (M&O); Military Construction (MINCON and MILCON); Science and Technology (S&T) and direct funds from Point Mugu Sea Range (PMSR) customers
Maintained investment projects that are not yet funded and established priority for these projects with PMSR Chief Engineer and management
Substantial interaction and coordination with technical project managers, management, and sponsors across organizations boundaries regarding the planning, scheduling, and execution of technical projects
Collaborated with individual project managers and division chief engineers to develop project proposals for consideration from sponsors and PMSR management
Performed as Functional Area Chief (FAC) and contractual advisor for Sea Range Support Services Contract
This work required substantial collaborating, coordinating, planning, evaluating, and scheduling across broad organizational lines with top management, sponsors, and representatives of various competencies
Coordinated monthly quality surveillance, provided input and resolved conflicting evaluations; advised Functional Specialists (FS) and Functional Area Evaluators (FAE) in evaluation procedures and criteria
Lead and guided Functional Specialists, Functional Area Evaluators, and contractor personnel through applicable processes, rules, and regulations for greater understanding and execution of mission objectives
Facilitated conflict resolution best practices between contractor, government end users, and Joint Program Management Office of the contract to desired outcome
Oversaw administration and management of the overall Point Mugu Sea Range (PMSR) investment portfolio of $11 million
This work required substantial collaborating, coordinating, and scheduling across broad organizational lines with individual project managers, Sea Range management, the China Lake Development and Investment Office, Ranges & Targets Operations, Instrumentation & Labs (RTOIL) Major Range & Test Facilities Base (MRTFB) Investment lead, as well as applicable funding sponsors
Oversaw the transition, establishment, and implementation of a collaborative contract with the Air Force through a multi-range, multi-service contract with a 15-year period of performance and $3.7 billion dollar ceiling.
Optimized portfolio performance through continuous monitoring and timely adjustments to asset allocations.
Program Manager
PRST Sea Range For MDA Test Assets, NAVAIR, NAWCWD GS-12-02
03.2015 - 02.2017
Led the development of overall TCN project proposal, managed technical project execution and coordinated tracking
Evaluated the work through its progression, managed testing, supported Factory Acceptance Test (FAT), maintained project schedules, and directed funding
Program received visibility at the O-8 level within the Missile Defense Agency (MDA)
TCN project required strong coordination, program planning, and project management skills to solve complex contracts issues Directed budget execution and determined fair and reasonable pricing, and technical challenges
Consulted with MDA and Pacific Range Support Team (PRST) regarding applicability and appropriateness of service and material procurements
Coordinated collaborative inputs and approved contractor purchases
Worked across multiple organizational lines, both contractor and government
Led teams of Subject Matter Experts (SMEs), Project Managers, and Engineers
TCN required the technical collaboration between two separate contractors, in three separate states
Also required collaboration between NAWCWD and MDA
All coordination required project management expertise to ensure project was properly funded and scheduled
Managed Sea Range MDA support Inventory/property management program
Interfaced with NAWC and MDA leadership on transition from NAWC property process to MDA property process
Worked closely with Sea Test Range test managers and test conductors to ensure all required Sea Test Range assets were properly scheduled and available to support
Created Mid-Range checklists and directed the test activities of radar and telemetry data collection assets across a huge geographic expanse via Communications Voice Nets
Reported Mid-Range sensor status via Voice Nets as per the Mission Director checklist.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Contracting Officer's Representative (COR)
TACAIR, NAVAIR, NAWCWD GS-11-05
09.2013 - 03.2015
Managed and performed NAVAIR/TACAIR EW contracting functions on behalf of the Procurement Contracting Officer for designated and appointed contracts
Prepared Task Order documents, IGCEs, IGCE basis documents, CWP requests, and proposal analysis to determine fair and reasonable pricing
Worked with Business Financial Managers to prepare PID/PRs and 2.0 contract specialists to ensure timely release of new task orders
Experienced in coordinating input and approving contractor purchases
Performed semi-annual Quality Assurance Surveillance
Performed annual CPAR and resolved conflicting evaluations
Advised and assisted TAs on evaluation procedures and criteria
Advanced understanding of contract ceiling, funding criteria, severable and non-severable task orders, as well as overall maintenance of cost reimbursable contracts
Interfaced with TAs, contractor, government customer and end users, and PCO
Conducted comprehensive analysis of available resources to deliver trainings and enhance readiness in accordance with projected requirements
Plan, analyze, coordinate, evaluate, and direct the development of priorities, performance metrics, resources allocations, and performance for management objectives
Interpret, recommend, and develop acquisition and administrative policies and procedures to align training programs with program goals and objectives.
Advised technical staff, finance partners and other stakeholders regarding contract terms and conditions, applicable institute policies and procedural implementation.
Created, recorded and modified terms and conditions to meet individual procurement requirements.
Collaborated with subcontractors and procurement personnel on contract acquisition and retention, conducting check-ins and maintaining direct lines of communication.
Contract Specialist
Contracts, NAVAIR, NAWCWD GS-09
06.2011 - 09.2013
Prepared, executed, and managed contract actions and related procurement packages with ceilings of up to $80 million as well as subsequent modifications
Assisted with generating appropriate Statements of Work (SOW), Acquisition Strategies, and other acquisition related documentation
Provided continuous administration, management, and oversight of contracts and task orders, including but not limited to interfacing with technical and administrative personnel, collecting and analyzing financial data, responding to requests for data, and resolving contract-related issues
Regularly provided acquisition guidance to technical end users and acquisition team members in order to lead them through the acquisition process
Worked closely with various NAVAIR customers (on a quantitative or qualitative basis) to define proper SOW and Performance-Based Work Statements (PWS) requirements, Task Orders, Acquisition Strategies, and Proposal Evaluation Criteria
Key participant in leading procurement actions through the procurement process including each acquisition review such as the Legal Review Board (LRB), Acquisition Review Board (ARB), Procurement Peer Review Board (PPRB)
Experience in supporting reviews with senior acquisition and legal leadership at NAVAIR headquarters
Contract Specialist for MDA support contract managed from the Sea Test Range
Worked closely with technical customer to define PWS and budget requirements and develop proper acquisition, quality, and evaluation criteria
Received award from NAWCWD head of contracting for my efforts in this procurement
Successfully passed all NAVAIR headquarter reviews and obtained NAVAIR senior leadership approvals to proceed with procurement.
Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
Reduced risk exposure through diligent monitoring and enforcement of contractual obligations.
Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
Reviewed contract plans and project specifics for thorough understanding.
Conducted quality reviews and monitored contract performance.
Implemented robust tracking systems to monitor ongoing contract performance, enabling proactive identification of potential issues.
Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.
Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
Procurement Technician
Contracts, NAVAIR, NAWCWD GS-07
09.2008 - 06.2011
Prepared, executed, and managed contract actions and related work products that reflect sound business judgment and best value for the naval branch of the Department of Defense
Aided technical customers in analysis and development of life cycle cost analyses, projects or performing cost evaluations of current or projected programs.
Analyzed spend data to identify opportunities for consolidation or process improvements, resulting in reduced costs and increased efficiencies.
Participated in supplier audits to verify adherence to quality standards, mitigating risk associated with non-compliant vendors.
Streamlined procurement processes for increased efficiency and improved supplier relationships.
Developed procurement strategies aligned with organizational goals, resulting in optimized supply chain operations.
Collaborated with cross-functional teams to ensure timely delivery of goods and services, supporting project completion deadlines.
Ensured compliance with procurement policies and procedures, minimizing risk exposure for the organization.
Education
Master of Arts - Managerial Communication/Program Management
Bellevue University
Bellevue, NE
01.2015
Bachelor of Science - Business
Bellevue University
Bellevue, NE
04.2011
Associate of Science - Business
Cerro Coso Community College
Ridgecrest, CA
06.2010
Associate of Arts - Liberal Arts
Long Beach City College
Long Beach, CA
05.2008
Skills
Operational Excellence
Organizational Development
Workforce Planning
Product Management
Corporate Communications
Effective Communication
Decision-making capabilities
Excellent oral and written communication
Relationship building and management
Operations Management
Code
E520000
Awards
NAWCWD Business Management Excellence Award – Recognizes outstanding support by those providing day-to-day business and business related services in support of Warfare Division’s mission success.
2020 Annual GS Appraisal – Received rating of Level 5 Outstanding = Role Model, Exceptional, and Outstanding Support.
Information Systems Security Officer at NAWCWD-Naval Air Warfare Center Weapons DivisionInformation Systems Security Officer at NAWCWD-Naval Air Warfare Center Weapons Division