Annie Issa
San Antonio,Texas
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
8
8
years of professional experience
Work History
Data Entry/Administrative Coordinator
Prestige Painting and Construction
12.2019 - 04.2024
- Walked residential and commercial properties to assist in property assessment and note-taking
- Communicated with potential clients and vendors to generate business opportunities
- Worked closely with construction workers overseeing daily tasks, managed availability of materials and supplies, and ensured all property projects were finished on schedule
- Performed data entry tasks, including typing and emailing invoices
- Conducted marketing efforts on social media and various search engines to increase company visibility.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Administrative Coordinator
Issa Towing
02.2017 - 12.2019
- Answered phone calls, text messages, and emails to communicate and engage with potential clients and vendors to establish and maintain business relationships
- Executed data entry tasks, including typing and emailing invoices to clients
- Managed marketing initiatives on social media and search engines to enhance brand awareness.
- Prepared detailed documents and reports in adherence administrative processes.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Maintained office calendars to track important dates and deadlines.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Client Relations Specialist
SA Premier Internal Medicine
08.2016 - 02.2017
- Established rapport with potential customers during sales calls, leading to increased conversion rates from prospects into active clients.
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
- Consistently met or exceeded performance metrics by prioritizing tasks effectively and maintaining a strong focus on achieving results.
- Logged call information and solutions provided into internal database.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered high-quality customer service by quickly responding to inquiries and maintaining an empathetic approach during interactions.
- Built strong relationships with clients through effective communication and consistent followup.
- Enhanced client satisfaction by addressing concerns and providing timely solutions to issues.
- Cultivated a positive working environment within the Client Relations team, fostering collaboration among colleagues in pursuit of common goals.
Education
High School Diploma -
Harlandale High School
San Antonio, TX06.2011
Skills
- Data Entry
- Administrative Support
- Excellent Typing Skills
- Effective Communication
- Fast Learner
- Marketing on Social Media
- Vendor and Client Relationship Management
- Proficient in Microsoft Office Suite
- Detail-Oriented
- Strong Multitasking Abilities
- Attention to Detail
- Time Management
- Office Administration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Data Entry/Administrative Coordinator
Prestige Painting and Construction
12.2019 - 04.2024
Administrative Coordinator
Issa Towing
02.2017 - 12.2019
Client Relations Specialist
SA Premier Internal Medicine
08.2016 - 02.2017
High School Diploma -
Harlandale High School
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