Annie Jackson
Canopy Children’s Solutions
Hattiesburg,MS
1
Certification
40
years of professional experience
Experienced social services professional with a PhD in Human & Social Services and over 30 years in the mental health sector. Skilled in addressing trauma, substance abuse, and emotional challenges in adolescents and adults. Aiming to leverage expertise in a role that fosters family support and promotes personal and professional development.
Work History
Link South Program Supervisor
5 Years 3 Months- Directed the overall operation of the program.
- Prepared weekly reports, managed admissions, and reviewed charts for accuracy.
- Ensured monthly & annual goals were met
- Supervised team of 12 in South Central & South West MS
- Responsible for marketing of the program, interaction with community partners
- Contributed significantly to the establishment and development of the program.
- Developed & maintained relationships with community partners
- Participated in annual MDHS Audits
MYPAC Supervisor
6 Years- Supervised teams providing services to children experiencing severe mental health issues
- Ensured the overall success of the program
- Provided programmatic supervision ensuring quality services
- Ensured accuracy of documentation according to Medicaid guidelines & trauma informed servies offered to families
- Developed strong relationship with community partners
- Conducted Outreach as needed
- Acted as Wrap Around Coordinator & Therapist as needed
Link South Program Supervisor
6 Months- Managed the overall operation of the program.
- Generated weekly reports, managed admissions, and ensured accuracy in chart reviews
- Monitored progress toward goals
- Supervised three teams across South MS, fostering collaboration and effective service delivery
- Responsible for marketing of the program, interaction with community partners
- Responsible for marketing of program, interaction with community partners
ES Manager I
1 Year- Evaluated overall effectiveness of programs to inform strategic improvements
- Supervised staff to ensure effective implementation of programs
- Evaluate the overall effectiveness of programs
- Complete and submit reports in a timely manner
- Completed and submitted reports to provide timely insights for decision-making
- Provided daily support to Branch Manager by organizing tasks and scheduling meetings.
Program Director
16 Years 8 Months- Deliver ongoing day to day supervision of 24-hour emergency shelter managing a budget of over $800,000
- Developed program components and schedules, implementing clinically appropriate programming to enhance service delivery
- Write grants, renewals, and proposals for program continuation, enhancement and development
- Responsible for Federal,State & local audits for various funding sources receiving positive outcomes
- Implement by-laws, plans and procedures of the Board of Directors
- Demonstrated sensitivity and responsiveness to cultural and socioeconomic differences.
- Delivered on-call emergency services to individuals in crisis situations
- Developed & maintained partnerships with community partners
- Served on various community committees & boards such as Pine Belt Homeless Committee & MS State Campaign to End Child Homelessness
Service Coordinator
2 Years 1 Month- Monitored & Coordinated Services for 30-45 Consumers
- Integrated & Coordinated services for Consumers dually diagnosed
- Assured Consumer’s needs were met & their choices respected
- Provided Crisis Resolution
- Facilitated crisis resolution sessions to address consumer needs.
- Actively advocated for consumer rights and access to services.
- Completed all paperwork in a timely manner per Texas MHMR Principles
- Conducted interviews for quality assurance and improvement systems
- Participated in Continuous training on Quality Assurance Principles
- Managed financial transactions as representative payee for multiple consumers.
Interviewer-Human Resources
2 Years 8 Months- Maintained weekly hiring goal of 100% or higher from Nov. 97-July 99
- Coordinated daily and weekly hiring processes to ensure timely and efficient recruitment
- Supported human resources for 430+ employees by leveraging extensive knowledge of company policies and procedures
- Provided Human Resource support for 430 plus employee base through extensive knowledge in company policy & procedures
- Conducted daily interviews for Marketing Representative candidates and screened candidates for upper management positions to identify top talent
- Represented company as Recruiter at community job fairs & functions
- Prepared daily, weekly, and monthly reports accurately for Human Resources staff & upper management
- Handled unemployment claim responses to Texas Workforce Commission on behalf of West Teleservices for timely and accurate submissions.
- Received company’s ACE (Achieving Company Excellence) & GEM (Going Extra Mile) awards
Caseworker
8 Months- Developed & implemented Employment Training Program doubling the number of clients obtaining employment
- Established and maintained job bank, connecting clients with employment opportunities
- Determined client’s eligibility for services
- Provided guidance and support to clients during counseling sessions
- Coordinated post-release plans with Jail Services staff to facilitate client reintegration
- Maintained statistical data & submitted monthly reports
Self-Employed
2 Years 1 Month- Designed and executed daily activities to enhance child engagement and learning
- Organized field trips to provide enriching experiences and foster community connections
- Delivered quarterly written updates to parents, ensuring clear communication on child progress and development
- Applied child development principles in a family styled setting
- Received a certificate of recognition for excellent service by Child Development Services.
Caseworker
9 Months- Developed, validated, and implemented Service Plans
- Provided guidance and support to residents during counseling sessions
- Conducted employment and home site checks
- Chaired and served as a member of the Adjustment Committee hearings
- Prepared and maintained comprehensive case histories for each resident to support individualized care
- Provided detailed case summaries, reports, and correspondence to Criminal Justice Agencies to facilitate informed decision-making
- Represented Liliha House at Institutional and Parole Hearings
- Assumed duties of Program Coordinator (temporarily)
Habilitative Treatment Specialist
3 Years 2 Months- Supervised 6-8 mental health workers to implement rehabilitative programs, enhancing client support and care
- Supervised Cottage 3 with 35 Clients with Mental Disabilities and Cottage 12 with 20 special needs children
- Coordinated services for school-age children to ensure comprehensive support and resource access
- Developed daily schedule of activities
- Participated in the development of training and/or behavior programs
- Evaluated the effectiveness of clients’ programs
- In serviced staff on Policies and Procedures
- Assumed Unit Supervisor duties during staff shortages
- Temporarily took on Habilitative Team Coordinator responsibilities
Education
Bachelor of Science - Psychology Concentration, English
Masters - Christian Studies
Masters of Philosophy - Human & Social Services
Ph.D. - Human & Social Services
- Canopy Children's Solutions First Innovator of the Year Award 2026
- Awarded Rotary District 6840 Gill Miller Secretary Award 2023-24
- TC Hannah Rotarian of the Year Award 2024
- Milam S. "Sonny 34" Cotten Award-New Rotarian of the Year Award 2023
- Honor: Tau Upsilon Honor Society
Skills
Interpersonal communication
QUALITY ASSURANCE
MENTAL HEALTH
Written communication
MARKETING/ADVERTISING
COMMUNITY RELATIONS
MANAGING STAFF
SUPERVISOR
Program Management
Marketing strategy
Data management
Sponsorship management
DATA ENTRY
Event planning
Talent Acquisition
Written communication
Program director
Accomplishments
- Supervised team of 25 staff members.
- Collaborated with team of Community members in the development of strong homeless coalition.
Affiliations
- Board Member United Way of Southeast Mississippi
- Ordained Minister 2019
- Member National Society of Leadership & Success
- Member MS Public Health Association 2018-19
- Past President Mississippi Conference on Social Welfare (MCSW) 2018
- President Mississippi Conference on Social Welfare 2017
- Board Member R3SM 2017-present
- MS Center for Clinical and Translational Research Community Advisory Board Member 2017-present
- National Organization for Human Services (NOHS) 2017-present
- Community Advisory Board Member MCCTR 2017-2018
- Community Advisory Board Member IAC 2018-2018
- Member Pine Belt Nonprofit Association 2017-2018
- Member Hub-City Outreach Team 2017-2018
- President Elect Mississippi Conference on Social Welfare 2016
- Coordinated Mississippi Conference on Social Welfare
- Annual Statewide Conference 2016
- Risking Connection Trainer for Foster Parents 2016-2018
- Restorative Approach Trainer 2016-2018
- Southern District Representative Mississippi Conference on Child Welfare 2010-2016
- Risking Connection Trainer 2015-2108
- Member USM Area Health Coalition 2015-2018
- Member of Pine Belt Coalition for the Homeless
- Steering Committee Member of DHS Community Partners 2015
- Member Department of Human Services Coalition 2015-16
- Co-Chair Cultural Competence Committee, Community Cares
- Associate Minister at NCBC 2015-present
- Served on United Way Search Committee 2014
- Committee member Mayor’s Youth Task Force 2014
- Co-Chair Committee member MS DHS State Practice Committee 2014
- Committee member DHS Executive Committee 2014
- Member Mississippi United to End Homelessness (MUTEH) CoC
- Chairman of Homeless Vigil 2013
- Board Member Citizen Review Panel
- Board Member on Campaign to End Child Homelessness 2010
- Licensed Minister 2010
Certification
Certified Mental Health Therapist
Certified Mental Health First Aid
CPR
Timeline
Link South Program Supervisor
Canopy Children’s Solutions
07.2021 - CurrentRead More
MYPAC Supervisor
Canopy Children’s Solutions
10.2020 - CurrentRead More
Link South Program Supervisor
Canopy Children’s Solutions
03.2020 - 09.2020Read More
ES Manager I
MS Department of Employment Security
02.2019 - 02.2020Read More
Program Director
South Mississippi Children's Center
02.2002 - 10.2018Read More
Service Coordinator
Central Counties Mental Health & Mental Retardation
08.1999 - 09.2001Read More
Interviewer-Human Resources
West Teleservices Corporation
11.1996 - 07.1999Read More
Caseworker
Offender Aid & Restoration of Richmond, Inc
07.1995 - 03.1996Read More
Self-Employed
Self-Employed
05.1993 - 06.1995Read More
Caseworker
Liliha House
01.1991 - 10.1991Read More
Habilitative Treatment Specialist
Wallace Development Center
10.1986 - 12.1989Read More
Walden University
Masters of Philosophy from Human & Social Services
Read More
Wesley Biblical Seminary
Masters from Christian Studies
Read More
The University of Alabama
Bachelor of Science from Psychology Concentration, English
Read More
Walden University
Ph.D. from Human & Social Services
Read More
ACTIVITIES
- South Mississippi Children’s Center Employee of the year 2003
- Nominated for Wesley Strong Woman: Defender Category 2011
- Alpha Kappa Alpha Social Justice and Human Rights Award 2012
- NPHC Excellence in Public Service Award 2013
- Certified Risking Connections Trainer 2015-2018
- Coordinated Hattiesburg local Housing Community Health Fair 2015
- Coordinated Mississippi Conference on Social Welfare Southern District Conferences 2010-2016
- Coordinated Mississippi Conference on Social Welfare Annual Conference 2016
- Presenter MCSW 2015, 2016, 2017, 2018 & 2018
- Keynote Speaker Mississippi Conference on Social Welfare
- Member City of Hattiesburg Homeless Rapid Response Team 2016-2018
- Trainer for Restorative Approach 2016-2018
Innovator of the Year 2026
Provided ideas/suggestions that might benefit the agency & employees