Annie John
Altamonte Springs
Summary
Dedicated and hard worker in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Work effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
25
25
years of professional experience
2001
2001
years of post-secondary education
Work History
Home Health Aide
Arosa
Orlando
08.2024 - Current
- Assisted clients with daily living activities and personal care routines.
- Monitored client health by checking vital signs and reporting changes.
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate documentation of client progress and services provided.
Client Coordinator
Senior Nanny
Orlando
05.2024 - 07.2024
- Coordinated client schedules and appointments for caregiving services.
- Communicated with families to understand their specific childcare needs.
- Maintained detailed records of client interactions and service preferences.
- Collaborated with staff to ensure smooth daily operations and service delivery.
- Identified client needs and provided solutions through effective communication.
- Assisted clients with product selection based on their individual requirements.
- Developed long-term relationships with clients by delivering superior service.
Home Health Aide
Bayada Home Health
Winter Park
09.2019 - 03.2024
- Assisted clients with daily living activities and personal care routines.
- Monitored client health by checking vital signs and reporting changes.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications following prescribed schedules and guidelines.
- Collaborated with healthcare professionals to coordinate client care plans.
- Maintained accurate documentation of client progress and services provided.
- Ensured a safe and clean environment for clients through regular housekeeping tasks.
Housekeeper Supervisor
Extended Stay America
Lake Mary
02.2016 - 08.2018
- Supervised housekeeping staff to ensure cleanliness standards were met daily.
- Trained new employees in cleaning procedures and safety protocols effectively.
- Inspected guest rooms and common areas for adherence to quality guidelines.
- Coordinated inventory management for cleaning supplies and equipment usage.
- Resolved guest complaints regarding housekeeping services with professionalism and care.
- Assisted with special projects as needed such as deep cleaning tasks or organizing events and functions within the hotel premises.
- Monitored the quality of housekeeping services provided to guests.
Casher
Supervalue Inc.
Nassau
02.2001 - 04.2003
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash drawer and ensured accurate cash handling procedures.
- Monitored inventory levels at the register and restocked supplies as needed.
- Followed company policies for returns, exchanges, and refunds diligently.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Education
South Andros High
Kemp's Bay, BHSkills
- Vital signs monitoring
- Medication administration
- Client care planning
- Health documentation
Timeline
Home Health Aide
Arosa
08.2024 - Current
Client Coordinator
Senior Nanny
05.2024 - 07.2024
Home Health Aide
Bayada Home Health
09.2019 - 03.2024
Housekeeper Supervisor
Extended Stay America
02.2016 - 08.2018
Casher
Supervalue Inc.
02.2001 - 04.2003
South Andros High