Summary
Overview
Work History
Education
Skills
Timeline
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Annie Kochanowicz

Annie Kochanowicz

Kansas City,MO

Summary

Dynamic retail sales associate with a proven track record at TJX, excelling in customer engagement, problem-solving, and teamwork. Experienced in customer service, sales techniques, and product knowledge, using persuasive communication to connect with customers and drive sales. Contributed to promotional content through editing expertise, enhancing service delivery and marketing impact. Maintains organized inventory and supports team goals. Professional writer with a strong foundation in content development, proofreading, grammar, and readability. Recognized for adaptability, collaboration, reliability, and flexibility in dynamic environments.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

TJX
06.2019 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to promote products effectively.
  • Processed 8-10 pallets of merchandise daily alongside a team.
  • Educated customers on promotions, loyalty programs, and product features to drive engagement.
  • Collaborated with team members to meet daily sales targets and improve service delivery.
  • Monitored inventory levels, restocked shelves, and reported discrepancies promptly.
  • Provided exceptional customer service by addressing concerns and resolving issues proactively.

Intern

Edgewater Village Patio Estates HOA
01.2025 - 05.2025
  • Edited HOA covenant content for clarity and coherence, ensuring alignment with publication standards.
  • Edited and rewrote a 25 page legal document for the HOA board members.
  • Conducted thorough research to verify facts and improve content accuracy.
  • Utilized editing software to track changes and streamline revision processes.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Acquired in-depth knowledge of content areas to provide effective edits.

Education

Bachelor of Science - Professional Writing

Missouri State University
Springfield, MO
05-2025

Skills

  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Conflict resolution
  • Writing clarity
  • Excellent writing skills
  • Science writing
  • Workplace Writing
  • Manual writing
  • Editing documents
  • Content editing expertise
  • Persuasive ad writing

Timeline

Intern

Edgewater Village Patio Estates HOA
01.2025 - 05.2025

Retail Sales Associate

TJX
06.2019 - Current

Bachelor of Science - Professional Writing

Missouri State University