Summary
Overview
Work History
Education
Skills
Timeline
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Annie Lawson

Carrollton

Summary

Dynamic Branch Onboarding Team Lead at Supreme Lending with proven expertise in team management and process improvement. Successfully enhanced team productivity through effective task delegation and performance evaluations. Committed to fostering a positive work environment while achieving project goals and optimizing workflows. Skilled in conflict resolution and training new team members.

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

18
18
years of professional experience

Work History

Branch Onboarding Team Lead

Supreme Lending
04.2015 - 03.2025
  • Directed team operations to ensure project completion on time and within scope.
  • Improved team communication by implementing regular meetings and feedback sessions.
  • Delegated tasks effectively to optimize team productivity and efficiency.
  • Coordinated resources for seamless execution of daily operations.
  • Enhanced team morale through recognition of individual and group achievements.
  • Trained new team members, fostering a supportive and knowledgeable work environment.
  • Developed strategies to streamline processes and improve workflow efficiency.
  • Oversaw team performance, addressing any issues to maintain high standards.
  • Conducted performance evaluations to identify areas for improvement.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Administrative Assistant

Greentree Mortgage
06.2007 - 01.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

High School Diploma -

Denton High School
Denton, TX
05-1980

Skills

  • Team management
  • Project coordination
  • Conflict resolution
  • Process improvement
  • Performance evaluation
  • Task delegation
  • Team training
  • Goal setting
  • Time management
  • Workload prioritization
  • Deadline management
  • Leading team meetings

Timeline

Branch Onboarding Team Lead

Supreme Lending
04.2015 - 03.2025

Administrative Assistant

Greentree Mortgage
06.2007 - 01.2015

High School Diploma -

Denton High School

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Annie Lawson