Organized and dependable new graduate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and be a valued team member. Patient-oriented with four years of diverse experience in direct patient care as a nursing assistant. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
10
10
years of professional experience
Work History
Acute Care Assistant
Marshall Hospital on North 2-Telemetry
02.2023 - Current
Provide and assist with direct patient care services that do not require licensure. Primary tasks include patient hygiene, activities of daily living, nutritional support, vital signs, EKG's, ambulating, and other basic patient care activities as directed
Working as a team with nurses, respiratory therapy, other therapy as needed, and any other medical staff involved with care
Oncology Float (ACA)-welcome patients, take vitals, provide comfort measures during infusions, clean up each patient space, and prepare for next patient
ICU, Emergency Dept and Med Surg Float- Provide and assist with direct patient care services that do not require licensure. Primary tasks include patient hygiene, activities of daily living, nutritional support, vital signs, EKG's, ambulating, and other basic patient care activities as directed
Working as a team with nurses, respiratory therapy, other therapy as needed, dietary, family and any other medical staff involved with care
Safety Float for the Emergency Dept and ICU- provide one-on-one supervision to ensure the safety of patients who were on a safety hold or pending a potential hold
Contribute to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.
Labor Support
Marshall Medical Center
09.2023 - Current
Participated in training opportunities, staying current with best practices for labor support, lactation education and volunteer responsibilities.
Enhanced the birthing experience for patients with various labor support techniques such as breathing exercises, position changes, and comfort measures.
Certified Nursing Assistant
Western Slope Health Center-Skilled Nursing Facility/Rehabilitation Center
09.2020 - 11.2022
Worked with residents in completing all their daily living activities including: getting ready for the day if am shift or bedtime routines if pm shift, nutritional assistance, set up or feeding, hygiene help, assistance with visitation and phone calls to family, and assisting with day-to-day needs as they arise
Advocating for patients' rights and care as needed
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Working with social services to help with referrals or items to make accommodations benefiting the resident
Keeping all work areas clean and organized and complying with new COVID-19 rules and regulations all while maintaining all HIPAA rules in and out of the facility
Respond appropriately to emergencies
Adhere to infection control procedures
Demonstrate problem-solving skills in client care (measure, calculate, reason, prioritize, and synthesize data)
Use sound judgment and safety precautions
Communicate effectively with patients, families, nurses, and other health care providers, both verbally and in writing.
Biller
Marshall Hospital Patient Billing/Finance Office
10.2014 - 04.2019
Responsible for getting hospital claims correctly out to insurance companies by ensuring that they are following contract guidelines and requirements per payor
Once at the payor follow up to make sure they are paid and correct any issues that would prevent this from happening
Ensured that medical records coordinate correctly with each visit per patient as needed
Handled phone calls from patients or payors as needed to add or update insurance information and or work with them to ensure that payments will be made to each account
Worked with different departments within Marshall to ensure that each claim is handled properly and sent correctly preventing the patient to have to become involved
Worked weekly with outside agency Gardner Group to continuously update insurance after the patient has already been seen and make sure bills do not get denied from the wrong payor
Continuously worked with other departments to correct bills with additional late charges that need to be added
Worked with coders to combine accounts after completion
Teamwork within the department to get claims out and potentially prevent more work on the back end of claim payment
Worked with different OB offices to obtain corrections on consent forms for Medi-Cal and California Health and Wellness
Determined proper codes for medical records and patient services.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Certified Nursing Assistant, 01181292, California, 09/01/23, California Dept of Public Health
BLS/CPR, 12/01/25, American Heart Association
Volunteer Experience
2023, Current, Marshall Medical Center, Labor and Delivery Department, Labor Support Volunteer Program
2009, Current, Cal OES (California Office of Emergency Services), Children's Justice Act Task Force Member, http://www.calema.ca.gov/PublicSafetyandVictimServices/Pages/Children's-Justice-Act-(CJA)-Task-Force.aspx
2008, 2013, CASA EL DORADO, Board of Directors Board Member, http://www.casaeldorado.org/index.cfm?fuseaction=page&page_id=5033