Annie Marshall
Chicago,IL
Summary
Hardworking and passionate job seeker with strong organizational skills to enthusiastically secure an entry level position as an Administrative Assistant or Receptionist. Ready to help the team achieve company goals and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Fronk Desk Recepcionist
Juan Ariza, Cinematografer And Photografer Studio
Chicago, IL
02.2020 - 03.2022
- Welcomed customers with friendly greeting, answered general questions.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to independently handle over 30 calls each day.
- Collected photography services payments from clients and updated account balances.
- Collected, sorted, distributed and sent mail and packages.
- Set shutter appointments for photografer employees.
Assistant Event Panner
Afrodita's Events
Miami, FL
02.2018 - 12.2019
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking and event promotions.
- Selected and ordered décor and event materials.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Executive Director
Aviva Foundation ONG
Valledupar, Colombia
11.2010 - 03.2018
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Recruited new members by networking at community events and distributing promotional materials to attendees.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Updated and maintained membership database on consistent basis.
- Provided exceptional counseling, case management, education and job training to diverse volunteer base.
Education
Bachelor of Science - Environmental Management
Universidad Del Area Andina
Bogota - Colombia06.2020
Bachelor of Arts - Architecture
Universidad Piloto De Colombia
Bogota, D.C.04.1995
Skills
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Meeting Support
- Data Entry and Database Software
- Delivery Coordination
- Visitor and Customer Relations
- Bilingual Spanish- English B2
- Appointment Booking
- Legal Documents Preparation
- Updating Client Data
- Personal Initiative
Timeline
Fronk Desk Recepcionist
Juan Ariza, Cinematografer And Photografer Studio
02.2020 - 03.2022
Assistant Event Panner
Afrodita's Events
02.2018 - 12.2019
Executive Director
Aviva Foundation ONG
11.2010 - 03.2018
Bachelor of Science - Environmental Management
Universidad Del Area Andina
Bachelor of Arts - Architecture
Universidad Piloto De Colombia
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