Annie Nguyen
Stanton,United States
Summary
Reliable hospitality professional with barista, customer support, and tutoring experience. Handles drinks, POS transactions, and customer questions with a calm, friendly approach while adapting quickly to new tasks and supporting clear communication with families, students, and teammates.
Overview
4
4
years of professional experience
Work History
Church Youth Leader
Alliance Beatitudes Chinese Church
Little Saigon CA, CA
05.2023 - Current
- Planned worship services, Bible studies, and prayer gatherings for teenagers.
- Led youth discipleship meetings at Alliance Beatitudes Chinese Church.
- Built relationships with youth through counseling, listening, and encouragement.
- Organized retreats, fellowship activities, and service projects for youth groups.
Barista
Dunkin's Donuts
Westminster
01.2023 - Current
- Guided customers in selecting coffee drinks and food items tailored to preferences
- Crafted hot coffee, espresso, and iced beverages according to Dunkin' Donuts recipes.
- Operated and maintained coffee and espresso machines, ensuring optimal performance and cleanliness
- Operated POS systems and processed cash, card, and mobile orders.
Home Tutoring Tutor
students
Westminster, California
08.2024 - 10.2025
- Monitored student progress to identify learning needs and communicated updates to parents.
- Planned and delivered personalized tutoring sessions to support home education clients. home education clients.
- Assessed student needs and adjusted lesson plans for N/a families.
- Explained math, reading, and writing concepts in clear and relatable terms.
Vet Technician
Friendly Animal Hospital
Huntington Beach
03.2024 - 05.2024
- Collected patient histories and prepared dogs and cats for appointments, facilitating efficient veterinary care.
- Adhered to safety protocols, ensuring safe transport of animals and protection of technician
- Greeted customers warmly at front desk, fostering positive client relationships
Boba Barista
BobaBistro
Westminster
07.2022 - 01.2023
- Greeted customers at entrance, fostering a welcoming atmosphere and enhancing overall customer experience
- Resolved customer complaints calmly and professionally, ensuring customer satisfaction and loyalty
- Prepared boba drinks, milk teas, and specialty beverages following BobaBistro recipes.
- Operated POS system to take orders and process customer payments accurately.
- Customized drink sweetness, ice levels, and toppings based on guest preferences.
Education
High School Diploma -
Cal State University of Long Beach
Long Beach05-2028
Highschool Degree -
Westminster Highschool
Westminster06-2024
Skills
- Critical thinking and problem solving - Experienced
- Customer Service - Experienced
- Adaptability - Skillful
- Fast Learner - Expert
- Time management
- FLUENT IN Vietnamese
- Calm demeanor
- Hospitality and accommodation
- Team player
Personal Information
- Date of Birth: 2006-12-04
- Nationality: Asian
LANGUAGES
English - Native speaker, Vietnamese - Native speaker, Cantonese - Highly proficient, Mandarin - Good working knowledge
HOBBIES
Reading, Hiking, Spending time with my loved ones, Taking my dogs out, Shopping, Working, Drawing, Binging shows, & Trying out new places to eat
Timeline
Home Tutoring Tutor
students
08.2024 - 10.2025
Vet Technician
Friendly Animal Hospital
03.2024 - 05.2024
Church Youth Leader
Alliance Beatitudes Chinese Church
05.2023 - Current
Barista
Dunkin's Donuts
01.2023 - Current
Boba Barista
BobaBistro
07.2022 - 01.2023
High School Diploma -
Cal State University of Long Beach
Highschool Degree -
Westminster Highschool