Annie Rodriguez
San Diego,CA
Summary
Dedicated Front Desk Receptionist with experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Fresko Hotel
CUBA
04.2022 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Bachelor Of Arts - Film Studies
Arizona State University
Tempe, AZHigh School -
Ignacio Agramonte High School
Cuba09.2022
Skills
●Patience
●Creativity
●Emotional Intelligence
●Empathy
Interest:
Film and Photography
SKILLS
●Customer Service
●Communication
●Active Listening
●Time Management
●Problem-Solving
●Attention to Detail
●Team Collaboration
●Adaptability
●Multitasking
Additional Information
●Hubspot CRM
●Microsoft Office
●Google Workspace
●Booking Systems
●Internet research
●Typing 50 WPM
●Social Media Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
Business Sales Certificate- San Diego College of Continuing Education
Timeline
Front Desk Receptionist
Fresko Hotel
04.2022 - 12.2023
Bachelor Of Arts - Film Studies
Arizona State University
High School -
Ignacio Agramonte High School