Annie Schlichting
San Diego,CA
Summary
Goal-oriented Coach commended for providing personalized attention and professional fitness instruction to athletes. Seasoned in preparing athletes for competitions. Recognized for boosting morale and self-confidence to inculcate spirit of teamwork. Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
2
2
years of professional experience
Work History
Coach
Skyhawks Sports Academy
Aurora, CO
05.2024 - 08.2024
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Mentored team members in order to build confidence and foster a supportive environment.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Encouraged players with positive reinforcement during game play or practice sessions.
- Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Adhered to equipment and apparel standards to promote safety and fair play and made new equipment orders when appropriate.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Associate
Candeeland
Aurora, CO
06.2023 - 08.2023
- Verified credit card charges against purchase receipts for accuracy.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Answered customer questions and provided store information.
- Supported management team to facilitate task completion and meet performance goals.
- Arranged and stocked new merchandise following placement directions.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Trained new team members in cash register operation, stock procedures and customer services.
- Investigated and resolved issues to drive better service for customers and employees.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended merchandise to customers based on needs and preferences.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Associate
Platos's Closet
Aurora, CO
07.2022 - 08.2022
- Verified credit card charges against purchase receipts for accuracy.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Answered customer questions and provided store information.
- Stocked sales floor and assisted in product movement and merchandising plans.
Education
High School Diploma -
Grandview High School
Aurora, CO05-2023
Skills
- Group facilitation
- Emergency Response
- Operations Management
- Student Monitoring
- Program Leadership
- Equipment management
- Articulate communication skills
- Personable and friendly
- Building Relationships
- Safety awareness
- Game rules
- First Aid and CPR
- Refereeing and Coaching
- Safety Protocols
- Play drills
- Verbal and written communication
- Motivational Techniques
Affiliations
- Played volleyball for 9 years
- Played soccer for 11 years
- Love to hike 14ers and exercise
Timeline
Coach
Skyhawks Sports Academy
05.2024 - 08.2024
Associate
Candeeland
06.2023 - 08.2023
Associate
Platos's Closet
07.2022 - 08.2022
High School Diploma -
Grandview High School