Annie Schmitt
Eureka,CA
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
36
36
years of professional experience
Work History
Owner
The Hound and The Furry
Berkeley, California
05.2002 - 11.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- I was responsible for every aspect of my pet care company functioning successfully.
- I frequently met with potential clients and presented my services, attributes, fees and contracts.
- I safeguarded keys, alarm codes and security sensitive knowledge of many households.
- I maintained complex scheduling of dog walks, pet visits and overnight stays.
- I walked up to 6 dogs at a time at public parks twice a day.
- I kept detailed accounts of services rendered and billed accordingly, using accounting software.
Wait Staff Member
Britt Marie’s
Berkeley, California
05.1994 - 09.2002
- Interact with diners: Take orders, make suggestions for food, wines, beers, handle substitutions, engage in pleasant conversations, appease and remedy complaints.
- Work well with wait and kitchen staffs.
- Handle fast paced meal times with quick decisions and positive attitude.
- Make change, tally totals and compute end of shift totals.
Bookkeeper, Office Manager
Dr. Hawkins, Baer, Roeder and Stark
Berkeley
07.1987 - 09.1999
- Processed accounts payable and receivable transactions.
- Provided assistance in preparing tax returns annually.
- Maintained and reconciled general ledger accounts.
- Billed insurance claims.
- Helped patients navigate their insurance coverage.
- Made appointments.
- Understood dental procedures and vocabulary.
Education
BBA - English Language And Literature
San Francisco State University
San Francisco, CA05-2001
Associate of Science - Dental Assisting
Contra Costa College
San Pablo, CA06-1985
Skills
- Customer relations
- Staff hiring
- Verbal and written communication
- Relationship Building
- Client Service
Timeline
Owner
The Hound and The Furry
05.2002 - 11.2023
Wait Staff Member
Britt Marie’s
05.1994 - 09.2002
Bookkeeper, Office Manager
Dr. Hawkins, Baer, Roeder and Stark
07.1987 - 09.1999
BBA - English Language And Literature
San Francisco State University
Associate of Science - Dental Assisting
Contra Costa College