Annie Searight
Fort Deposit,AL
Summary
Knowledgeable Department Lead enthusiastic about further developing knowledge by learning how to run efficient departments. Offering progressive field experience and skill at managing inventory, customer relations, and reporting. Successful at increasing efficiency through hands-on leadership.
Overview
15
15
years of professional experience
Work History
Department Lead
Ingevity
Greenville , AL
02.2018 - Current
- Developed and implemented departmental policies and procedures.
- Monitored employee performance and provided feedback to ensure job expectations were met.
- Conducted regular meetings with staff to review objectives, deadlines and progress towards goals.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Ensured compliance with all federal, state, local laws and regulations related to the department's operations.
- Provided training and guidance to new employees on policies and procedures.
- Managed daily operations within budget constraints while ensuring quality standards were met.
- Analyzed operational trends to identify areas for improvement in efficiency or cost savings.
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Managed inventory levels by placing orders when necessary and monitoring stock levels throughout the year.
- Managed effective stock rotation and inventory placement.
Assistant Manager
Dollar General Store
Fort Deposit, AL
01.2010 - 03.2017
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Associate of Arts - Early Childhood Education
Concordia University
Selma, AL05-2002
Skills
- Crisis Management
- Inventory Coordination
- Data Reporting
- Course Structure Development
- Team-Oriented Task Assignment
Affiliations
- Hobbies are bowling, fishing, and watching old TV shows.
Languages
English
Professional
References
References available upon request.
Timeline
Department Lead
Ingevity
02.2018 - Current
Assistant Manager
Dollar General Store
01.2010 - 03.2017
Associate of Arts - Early Childhood Education
Concordia University
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