Annie Segal
Woodland Hills,CA
Summary
Skilled Behavior Technician with a proven track record at Nautilus Recovery, adept in behavioral management and team leadership. Excelling in high-pressure environments, I've significantly contributed to patient progress through innovative treatment plans and exceptional multitasking abilities. My dedication to detail and customer service has consistently enhanced client satisfaction and team efficiency.
Overview
15
15
years of professional experience
Work History
Behavior Technician
Jose Ortiz
Tarzana , CALIFORNIA
12.2023 - Current
- Recognized and intervened in emergent medical and psychological emergencies faced by detoxing individuals.
- Participated in regular training sessions related to best practices in addiction medicine.
- Ensured that all safety protocols were followed while providing care to clients undergoing detoxification.
- Conducted urine drug screens for accuracy of patient records.
- Provided emotional support to patients during the process of detoxification.
- Observed client's behaviors and reported any concerning actions to healthcare staff members.
- Maintained a clean, organized workspace at all times, adhering to infection control standards.
- Provided crisis intervention services when necessary.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Behavior Technician
Nautilus Recovery
Tarzana
07.2019 - 02.2020
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
House Cleaner
Residential Home Funding Corp.
Los Angeles, CALIFORNIA
08.2017 - 04.2018
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Emptied wastebaskets and replaced liners.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Polished metal fixtures in kitchen and bathroom areas.
Clerks Helper
Franklin Templeton
Tarzana , CALIFORNIA
09.2016 - 05.2017
- Resolved customer complaints in a professional and courteous manner.
Receptionist
Nick Segal
Beverly Hills
06.2013 - 08.2015
- Greeted visitors entering establishment to determine nature and purpose of visit.
Receptionist
Chatty Arrieta
Santa Monica
10.2009 - 07.2012
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Education
High School Diploma -
Oak Meadow
Encino, CA07-2008
Skills
- Behavior treatment plans
- Behavioral conditions
- Team leadership
- Positive reinforcement
- Behavioral management
- Multitasking and organization
- Appointment setting
- Problem-solving
- Attention to detail
- Customer service
- Appointment scheduling
- Hospitality and accommodation
Timeline
Behavior Technician
Jose Ortiz
12.2023 - Current
Behavior Technician
Nautilus Recovery
07.2019 - 02.2020
House Cleaner
Residential Home Funding Corp.
08.2017 - 04.2018
Clerks Helper
Franklin Templeton
09.2016 - 05.2017
Receptionist
Nick Segal
06.2013 - 08.2015
Receptionist
Chatty Arrieta
10.2009 - 07.2012
High School Diploma -
Oak Meadow
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