Annie senzamici
Manahawkin
Summary
To utilize my strong administrative skills, including front desk assistance, employee scheduling, payroll management, and compliance expertise, to contribute to the success of a dynamic organization in any industry.
I recently moved to Manahawkin, New Jersey in September 2022. I have extensive experience in medical billing departments, focusing on ICD codes, authorizations for specialty testing, and prescriptions. I played a crucial role in ensuring accurate and efficient healthcare services and customer service. Additionally, I worked as a local childcare coordinator, bringing au pairs and host families together, providing ongoing support throughout the year. I also had my own dog walking business, enjoying the fun and active job of spending time with furry companions.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
27
27
years of professional experience
Work History
Self Employed
Pet Care Services, Happy Paws
05.2017 - 08.2022
- Provided pet care services to 20+ clients per week, including daily exercise, feeding, and emotional support for small and large breed dogs
- Communicated with pet owners to evaluate care needs, behavior, and medical conditions, ensuring the safety of pets during walks and home visits
- Administered medication and provided meals according to animal needs
- Provided cleaning services for homeowners in the event of accidents or illnesses
- Provided overnight care for pets during owners'' vacations or business trips while maintaining routine schedules seamlessly.
- Delivered exceptional pet care by providing customized exercise routines and maintaining daily schedules.
- Strengthened customer loyalty by consistently exceeding expectations in quality of service provided.
Administrative Assistant
Yorktown Adult and Pediatric Medicine
10.2009 - 01.2017
- Handled front desk duties, including patient check-in and check-out, message management, and assisting the doctor
- Provided customer service for patient billing and explanation of benefits
- Managed specialty testing authorizations and prescriptions
- Handled insurance billing and posted payments
- Assisted patients with billing inquiries and ordered office supplies
Local Childcare Coordinator
Culture Care
10.2006 - 11.2015
- Coordinated au pairs and host families, providing ongoing support throughout the year
- Marketing the program
- Screen in all clients through an in-home interview following up on references and completing an in-home two-week orientation upon an au pair arrival
- Handling and submitting all required compliance to state regulators
- Act as a mediator, in the case of a dispute between a host family, and an au pair working out any differences that may arise and coming to a solution
Administration
Dr. David Kavar
06.2004 - 06.2006
- Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
- Ensured accurate coding and billing practices, resulting in reduced claim rejections and faster reimbursements.
- Conducted thorough audits of patient files to ensure proper documentation and accurate invoicing.
- Facilitated clear communication between medical providers, insurance companies, and patients for smooth billing operations.
- Established effective relationships with insurance company representatives to expedite claim processing times and increase reimbursement rates.
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
- Organized and filed all necessary documentation related to medical billing procedures, maintaining a streamlined office environment conducive to efficient operations.
Administrative Assistant
Throggs Neck Urgent Medical Care
01.1996 - 01.2004
- Assisted with front desk duties, including patient scheduling, ICD codes, and patient billing
- Managed employees' schedules, payroll, and ensured HIPAA compliance
- Demonstrated excellent time management skills in a fast-paced medical environment
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
High School diploma -
St Raymond Academy High School
01.1990
Skills
- Customer service
- Critical thinking
- Data entry
- Problem resolution
- Call center experience
- Payment processing
- Scheduling
- Follow-up skills
- Team development
- Administrative support
Languages
Italian
Limited Working
Timeline
Self Employed
Pet Care Services, Happy Paws
05.2017 - 08.2022
Administrative Assistant
Yorktown Adult and Pediatric Medicine
10.2009 - 01.2017
Local Childcare Coordinator
Culture Care
10.2006 - 11.2015
Administration
Dr. David Kavar
06.2004 - 06.2006
Administrative Assistant
Throggs Neck Urgent Medical Care
01.1996 - 01.2004
High School diploma -
St Raymond Academy High School
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