ANNIE STEVENS
Bear,DE
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
24
24
years of professional experience
1
1
Certification
Work History
BSN SUPERVISOR
Delaware Psychiatric Center
Newcastle, DE
12.2000 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Managed a team of 15 employees, ensuring high productivity and quality standards were met.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Education
Bachelor of Science - Nursing Practice
Wilmington University
New Castle, DE08-2015
Associate of Science - Nursing Practice
Hocking College
Nelsonville, OH12-2005
Some College (No Degree) - Nursing Practice
HEALTH MANAGEMENT INCORPORATION
WASHINGTON DCMaster of Science - MSN-PMHNP (Psychiatric-Mental Health NP)
Walden University
Minneapolis, MNSkills
- Schedule development
- EHR, Microsoft word, excel, edge, access, power point experience
- Expectation setting
- Priority management
- Training and mentoring
- Negotiation
- Conflict Resolution
- Team building
- Experience in leadership
- Time management abilities
- Team Leadership
- Problem-solving aptitude
- Multitasking Abilities
- Professionalism
Affiliations
- I am a well-rounded individual with a wealth of experience in the nursing field caring for forensic and incarcerated population, geriatric, middle-age psychiatric patient. I am passionate about my job, and have a good work-life balance coupled with cultural and emotional intelligence.
Certification
- I have both associate degree and bachelors degrees in nursing coupled with my valid state licenses.
References
References available upon request.
Timeline
BSN SUPERVISOR
Delaware Psychiatric Center
12.2000 - Current
Bachelor of Science - Nursing Practice
Wilmington University
Associate of Science - Nursing Practice
Hocking College
Some College (No Degree) - Nursing Practice
HEALTH MANAGEMENT INCORPORATION
Master of Science - MSN-PMHNP (Psychiatric-Mental Health NP)
Walden University
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