
Results-driven Delivery Manager with 8+ years of experience managing full lifecycle software and digital transformation projects. Proven ability to deliver projects on time, on budget and to quality standards. Skilled in building and leading cross-functional teams (onsite/distributed), working across tech stacks including Java, TypeScript/Svelte, Swift/SwiftUI and custom infrastructure. Adept at transforming legacy systems and managing client engagements in dedicated-team models. Strong stakeholder communication, risk mitigation and budget oversight capabilities.
Led end-to-end delivery of high-visibility product launch programs for Apple Retail Online, coordinating global cross-functional teams under strict timelines and compliance requirements.
• Managed delivery scope, timelines, and dependencies across design, engineering, and operations teams, achieving 100% on-time launch for multiple product cycles.
• Served as primary liaison between Apple stakeholders and internal delivery teams, ensuring alignment on technical feasibility, priorities, and risk mitigation.
• Implemented agile and iterative delivery processes to enhance collaboration and reduce issue resolution time by 20%.
• Partnered with engineering leads to identify process optimizations improving delivery predictability and reducing rework across launches.
• Directed risk management and change control to keep projects within scope and budget across capital projects that generate highly profitable revenue streams
Delivered web development, design, and marketing solutions for 25+ client accounts, managing full project lifecycle from scoping and SOW definition to delivery and performance optimization.
• Oversaw cross-functional delivery teams (designers, developers, analysts) to complete projects 15% faster on average through improved sprint planning and QA processes.
• Led website redesign initiatives that increased client conversion rates by 18% through optimized UX and analytics-driven enhancements.
• Improved project recovery outcomes by identifying scope gaps and re-establishing agile governance across delayed projects.
• Developed and executed performance dashboards and SEO reporting for executive stakeholders to track KPIs and delivery health.
• Utilized data-driven insights to inform decision-making processes, allowing for more accurate projections of future outcomes.