Annie Thomas
Scotch Plains,New Jersey
Summary
Ambitious and loyal aspiring Fashion Designer who has knowledge of Textiles and Customer Service
Overview
4
4
years of professional experience
Work History
Assistant Department Manager
Nordstrom
Short Hills, NJ
06.2025 - Current
- Led team meetings to discuss project updates and align on strategic goals.
- Coordinated cross-departmental collaboration to streamline communication and workflows.
- Managed inventory levels, optimizing stock control procedures for reduced waste and cost savings.
- Led employee performance evaluations, identifying areas for improvement and setting goals for personal development.
- Assisted in achieving sales targets through effective upselling techniques and building strong customer relationships.
- Handled daily cash management tasks, ensuring accuracy in transactions and adherence to financial policies.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Oversaw daily operations, ensuring alignment with departmental objectives and performance standards.
LUXURY SALES ADVISOR
FALCONERI
HUDSON YARD, NEW YORK
09.2024 - 04.2025
- Organized in-store events to showcase new products, attracting potential customers and driving sales growth.
- Collaborated with team members to exceed sales targets, implementing creative marketing strategies.
- Established trust among clientele through transparency about product sourcing, pricing, and quality, leading to increased customer loyalty and long-term sales growth.
- Streamlined client communication through the implementation of CRM software, increasing efficiency in lead management.
- Conducted inventory audits regularly, ensuring optimal stock levels for high-demand luxury items.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Prestige Beauty Advisor
ULTA BEAUTY
WATCHUNG, NEW JERSEY
02.2022 - 02.2025
- Guided customers in selecting beauty products, enhancing personalized shopping experiences.
- Delivered product demonstrations, showcasing features and benefits to drive sales engagement.
- Collaborated with team to maintain visual merchandising standards, ensuring appealing product displays.
- Trained new staff on customer service techniques and product knowledge for operational excellence.
BRAND AMBASSADOR FOR RALPH LAUREN
MACYS
SHORT HILLS, NEW JERSEY
07.2023 - 09.2024
- Engaged customers through product demonstrations and brand storytelling.
- Cultivated relationships with clients to enhance loyalty and repeat business.
- Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.
- Maintained clean, organized and professional work environment.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Maintained knowledge of current promotions and product features.
BRAND AMBASSADOR FOR MICHAEL KORS
MACYS’S
SHORT HILLS, NEW JERSEY
07.2022 - 07.2023
- Analyzed sales data to identify trends and optimize merchandising strategies.
- Worked with team to achieve sales goals for products.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Collaborated with marketing team to execute promotional events and campaigns.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Education
Bachelor of Business Administration - Fashion Marketing and Management
BERKELEY COLLEGE
WOODBRIDGE, NEW JERSEY05.2021
Associate in Applied Science Degree - Fashion Marketing and Management
BERKELEY COLLEGE
WOODBRIDGE, NEW JERSEY05.2019
Skills
- MS Word and PowerPoint
- Staff training and development
- Scheduling and planning
- Leadership qualities
- Time management
- Scheduling and coordinating
- Strategic planning
- Data analysis
- Business analysis
- Good judgment
- Marketing
- Customer service
- Computer skills
- Idea development and brainstorming
LANGUAGES
Fluent in English
Minor in Spanish at Highschool
Timeline
Assistant Department Manager
Nordstrom
06.2025 - Current
LUXURY SALES ADVISOR
FALCONERI
09.2024 - 04.2025
BRAND AMBASSADOR FOR RALPH LAUREN
MACYS
07.2023 - 09.2024
BRAND AMBASSADOR FOR MICHAEL KORS
MACYS’S
07.2022 - 07.2023
Prestige Beauty Advisor
ULTA BEAUTY
02.2022 - 02.2025
Bachelor of Business Administration - Fashion Marketing and Management
BERKELEY COLLEGE
Associate in Applied Science Degree - Fashion Marketing and Management
BERKELEY COLLEGE