Annie Tran
Burke,VA
Summary
Highly motivated, purpose-driven, energetic, and creative individual with an extensive background in management, business development, administration, information technology, and a genuine passion for helping employers recruit, develop and retain qualified candidates. I am seeking an opportunity to learn from top leaders and subject matter experts with the intention to challenge/maximize my abilities and skillsets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
BUSINESS OFFICE MANAGER
CHESTERBROOK RESIDENCES
03.2023 - Current
- Conducted orientation programs for new hires, ensuring smooth onboarding process and cultural integration.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed administrative tasks, including scheduling, billing, and filing records for staff and residents.
- Coordinated meetings and events, communicating effectively with staff, families, and residents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Extensive experience in budget management and financial oversight in healthcare setting.
- Proven track record of improving facility quality metrics and resident satisfaction.
- Performed thorough inspections of nursing home facilities to ensure compliance with regulations.
BRANCH COORDINATOR
UNITED BANK
03.2019 - 03.2023
- Developed and continued to implement new business development plans
- Increased new sales growth of net deposit 110% base via account acquisition, and customer retention
- Managed all daily branch operations and supported Branch Manager performed branch employee evaluations
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure safety and security of customer and bank assets
- Train and coach, staffs / newly hired to adhere to and ensure that bank regulations and policies are met
- Contributed to development of departmental training materials and resources, ensuring comprehensive education for all employees on procedures and systems.
- Organize regular branch assessments to meet audit expectations.
TRANSACTION COORDINATOR
CARDINAL REALTY GROUP
01.2017 - 02.2019
- Responsible for direct support of Vice President that included extensive travel plans, updating of calendars, tracking of expense reports, screening phone calls and e-mails and creating weekly and monthly status reports.
- Highly focused and results-oriented in supporting complex, deadline-driven operations.
- Responsible for entering and reporting background checks and drug test results for new consultants and company employees.
- Assist real estate agent with preparing all materials before and after closing properties.
- Organized and maintained digital files for easy access, streamlining documents retrieval process during audits or inquiries.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
Education
Business Administration, A.S -
NORTHERN VIRGINIA COMMUNITY COLLEGE
Annandale, VA05.2023
Skills
- Financial Oversight
- Leadership
- Excellent relationship management skills
- Employee Relations Oversight
- Problem-solving ability
- Excellent multi-tasking ability
- Exceptional customer service skills
- Ambitious
- Competitive
- Strong work ethic
- Excellent relationship management skills
- Microsoft Word, Excel, Outlook, Salesforce, QuickBooks
Certification
Virginia Notary Public
Languages
Vietnamese
Native or Bilingual
Timeline
BUSINESS OFFICE MANAGER
CHESTERBROOK RESIDENCES
03.2023 - Current
BRANCH COORDINATOR
UNITED BANK
03.2019 - 03.2023
TRANSACTION COORDINATOR
CARDINAL REALTY GROUP
01.2017 - 02.2019
Business Administration, A.S -
NORTHERN VIRGINIA COMMUNITY COLLEGE
Virginia Notary Public
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