Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Annie Tuggle Wilson

Sabael,GA

Summary

Test

Overview

11
11
years of professional experience
1
1
Certification

Work History

National Accounts Sales Manager

Great Dane
04.2021 - Current
  • Enhance customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Lead a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Lead cross-functional teams to develop customized solutions that addressed unique client needs, resulting in increased sales.
  • Negotiate high-value contracts, securing favorable terms for both the company and customer.
  • Provide regular performance reports to upper management, showcasing results and identifying areas for improvement.
  • Organize regular meetings with existing clients to ensure satisfaction levels are maintained or exceed expectations as needed for continued growth together over time.
  • Evaluate sales team performance regularly, identifying strengths and weaknesses to develop individualized improvement plans.
  • Demonstrate exceptional problem-solving abilities by resolving complex customer issues promptly and professionally, maintaining client trust.
  • Increase market penetration by growing brand awareness.
  • Forecast sales and establish processes to achieve sales objectives and related metrics.
  • Optimize sales operations by streamlining processes and implementing CRM systems.
  • Conduct one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Manage revenue models, process flows, operations support and customer engagement strategies.

National Accounts Sales Operations Manager

Great Dane
01.2020 - 04.2021
  • Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
  • Implemented innovative solutions for optimizing inventory management and reducing stock shortages.
  • Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
  • Established robust sales forecasts using historical data analysis, allowing for better resource allocation decisions.
  • Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
  • Optimized territory assignments based on market potential analysis to maximize reach among prospective customers.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Regional Sales Representative | New Trailers

Great Dane
08.2017 - 12.2019
  • Optimized territory coverage through strategic route planning, maximizing efficiency during daily visits of existing clients or prospecting new ones.
  • Increased regional sales by establishing strong relationships with key clients and providing exceptional customer service.
  • Participated in industry trade shows to network with potential clients, staying informed on emerging trends within the marketplace environment.
  • Identify & maintain core accounts & reinforce purchasing decisions by continually offering solutions to the customer's changing environment
  • Adapted sales approach based on individual client needs and preferences, resulting in a personalized experience that fostered trust and loyalty.
  • Maintained accurate records of all sales activities using CRM software, enabling data-driven decision-making processes.
  • Delivered product presentations and demonstrations showcasing features, benefits, and value to prospective customers.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

Business Development Analyst

DynCorp International
08.2016 - 08.2017
  • Presented findings from data-driven analyses to senior management, influencing strategic decision-making processes.
  • Facilitated internal communication between departments for smoother project execution and improved productivity levels.
  • Implemented CRM system optimizations for more effective tracking of sales activities and forecasting potential deals accurately.
  • Analyzed information, forecasts, methods, schedules, systems, processes, and procedures, and compared against service standards and best practices to identify improvements that would increase efficiency or productivity
  • Conducted competitor analysis to identify gaps in the market and capitalize on unique selling points.
  • Recommended alternative solutions to management that best met the organization's goals, including business systems and modifications/changes to ineffective business methods and processes.
  • Identified new market opportunities through in-depth research and analysis of industry trends.

National Accounts Sales & Market Specialist

Great Dane
01.2014 - 08.2016
  • Built customer relationships to better understand needs & provide solutions to pain points
  • Maintained customer relationships to continue a positive, strong & long-lasting partnership
  • Analyzed manufacturing production schedule (comparing sales division shares, hold & firm unit quantities)
  • Streamlined internal processes for increased efficiency in sales and marketing operations including the launch of CRM within the sales channel.
  • Tracked key metrics and developed spreadsheets and data models.
  • Provided valuable input during corporate strategy meetings contributing insights towards growth opportunities.
  • Continued all tasks under National Accounts Sales Coordinator position.

National Accounts Sales Coordinator

Great Dane
07.2013 - 01.2014
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Collaborated with marketing team to develop targeted promotional materials and campaigns.
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
  • Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.

Marketing & Public Relations Intern

Great Dane
01.2013 - 06.2013
  • Developed compelling press releases for successful media coverage and increased awareness.
  • Assisted in the organization of promotional events, boosting brand recognition and engagement.
  • Conducted thorough research on industry trends to inform communication strategies and improve messaging effectiveness.
  • Contributed to the development of creative pitches that led to new business wins and client retention.
  • Monitored relevant news stories daily, keeping team informed about industry developments and competitive landscape insights.
  • Edited internal communications materials including newsletters, ensuring consistency in tone, style, and message alignment with company values.
  • Helped plan and execute private, company, and client events.

Education

Bachelor of Science in Public Relations -

Georgia Southern University
Statesboro, GA
05.2012

Skills

  • Contract Negotiations
  • CRM proficiency
  • Active Listening
  • Relationship Building
  • Adaptability
  • Motivation to lead & willingness to help
  • Effective Communicator
  • Team Collaboration

Certification

Fundamentals of Project Management, 03/2015, Fred Pryor Seminars - CareerTrack

Timeline

National Accounts Sales Manager

Great Dane
04.2021 - Current

National Accounts Sales Operations Manager

Great Dane
01.2020 - 04.2021

Regional Sales Representative | New Trailers

Great Dane
08.2017 - 12.2019

Business Development Analyst

DynCorp International
08.2016 - 08.2017

National Accounts Sales & Market Specialist

Great Dane
01.2014 - 08.2016

National Accounts Sales Coordinator

Great Dane
07.2013 - 01.2014

Marketing & Public Relations Intern

Great Dane
01.2013 - 06.2013

Bachelor of Science in Public Relations -

Georgia Southern University

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Annie Tuggle Wilson