Summary
Overview
Work History
Education
Skills
Character References
Timeline
Generic

Annie Waller

Winter Garden,FL

Summary

Experienced leader skilled in optimizing operations and leading teams. My roles as a first responder as well as in administrative positions have honed my strong interpersonal skills and problem solving abilities. Proficient in emergency medical treatment and adept at managing multiple priorities. Committed to efficiency, public service, and enhancing team morale. Consistently demonstrating excellence and professionalism.

Overview

14
14
years of professional experience

Work History

Senior Sales Coordinator

Vivid Sky Productions
Gainesville, FL
06.2022 - Current
  • Provided training and guidance to junior sales staff on customer service practices and procedures.
  • Worked closely with clients from initial call to date of event to ensure client needs were met and a personalized experience was provided.
  • Assisted with team-building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Generated status reports for senior management activities, critical to meeting project and departmental goals.

Deputy Sheriff

Alachua County Sheriff's Office
Gainesville, FL
05.2019 - 01.2022
  • Drove patrol vehicle to monitor hundreds of square-mile area for dangers and hazards.
  • Analyzed and evaluated information to determine the appropriate course of criminal prosecution.
  • Enhanced emergency preparedness by updating tactical plans and maintenance schedules for equipment and weapons.
  • Interviewed subjects, targets, and witnesses for information verification and corroboration.
  • Prepared detailed documentation of felony-level property and violent crimes investigations.
  • Accurately analyzed and evaluated criminal prosecution information while processing crime scenes.

Office Manager

Re/max Professionals
Orlando, FL
03.2018 - 07.2018
  • Followed up with prospects throughout sales processes to offer assistance.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Provided quick and accurate calculations for percentages, commissions and discounts.
  • Scheduled home viewings with potential buyers.
  • Negotiated, facilitated and managed real estate transactions.
  • Cold called clients to obtain exclusives.

Assistant/Customer Service Coordinator

Sebastian Moving
Apopka, FL
06.2017 - 12.2017
  • Effectively communicated with team members to maintain clearly defined expectations.
  • Created new processes and systems for increasing customer service satisfaction.
  • Promptly responded to general inquiries from members, staff, and clients via telephone, mail, e-mail, and fax.
  • Worked as a team member performing general clerical duties.

Head Scheduling Coordinator

Trim-Pak
Orlando, FL
06.2016 - 06.2017
  • Created and maintained spreadsheets using advanced Excel functions to develop reports and lists.
  • Designed electronic file systems and maintained electronic and paper files.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Received and distributed faxes and mail in a timely manner.

Fireman

United States Coast Gaurd
ORlando, FL
07.2010 - 09.2013
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Tested, repaired and updated equipment systems and components to meet current and expected demands.
  • Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
  • Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
  • Led operational planning teams to address field and base concerns with minimal delays.

Education

Law Enforcement Academy -

Valencia College, School of Public Safety
Orlando, FL
2018

Associate of Arts - Business Adminstration

Valencia Community College
Orlando, FL
2016

Certification -

National Personal Training Institute
Orlando, FL
2014

Skills

  • Goal-oriented and coachable
  • Handles multiple priorities simultaneously
  • Meticulous and organized
  • Quick learner
  • Task-focused
  • Energetic professional work attitude
  • Problem-solving abilities
  • Physical Stamina
  • Excellent interpersonal skills
  • Emergency medical treatment
  • Stress management techniques
  • Search and rescue operations
  • Emergency vehicle operation
  • Professionalism

Character References

  • Jayson Levy - Lieutenant Alachua County Sheriff's Office - (352) 339 0143
  • Keith Evans - Deputy Alachua County Sheriff's Office - (352) 514 6484
  • Ronald Chapman - Captain Orange County Sheriff's Office - (407) 467 0936

Timeline

Senior Sales Coordinator

Vivid Sky Productions
06.2022 - Current

Deputy Sheriff

Alachua County Sheriff's Office
05.2019 - 01.2022

Office Manager

Re/max Professionals
03.2018 - 07.2018

Assistant/Customer Service Coordinator

Sebastian Moving
06.2017 - 12.2017

Head Scheduling Coordinator

Trim-Pak
06.2016 - 06.2017

Fireman

United States Coast Gaurd
07.2010 - 09.2013

Law Enforcement Academy -

Valencia College, School of Public Safety

Associate of Arts - Business Adminstration

Valencia Community College

Certification -

National Personal Training Institute

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Annie Waller