Annie Grace Davis
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Lead Tour Guide
San Diego Zoo Wildlife Alliance
03.2023 - Current
- Built personal relationships with guests to promote positive experiences.
- Engaged and inspired hundreds of individuals daily to advocate for conservation initiatives through compelling communication and interactive presentations. Managed and guided discussions to drive actionable steps toward environmental preservation.
- Contributed to the conception and execution of an innovative tour program focused on habitats, tailored specifically for our 2nd-grade educational curriculum. Collaborated in the development process to provide an immersive learning experience.
Adventure Tour Guide
Bindlestiff Tours/ Intrepid Travel
07.2022 - 01.2023
- Directed and supervised teams of 15+ individuals on immersive, multi-day excursions across various American national parks. Demonstrated adeptness in decision-making, assessing situations, and implementing logistical strategies to ensure the group's well-being and seamless operations.
- Built personal relationships with guests to promote positive experiences.
- Delivered comprehensive guided tours encompassing education, supervision, driving, scheduling, and fostering team dynamics. Exhibited a capacity for effective time and budget management while navigating diverse groups through challenging circumstances.
- Delivered effective safety debriefings to guests to promote safe environment.
Lead Bartender
CO Asian Fusion
07.2021 - 04.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
Bachelor of Science - Sustainable Development, Environmental Policy & Environmental Justice
Appalachian State University
Boone, NC05.
Skills
- Strong written and verbal communication skills for interacting with colleagues, clients, and external stakeholders
- Capability to work effectively within a team environment and collaborate across departments when necessary
- Ability to provide excellent service, addressing inquiries, and ensuring a positive experience for clients and visitors
- Demonstrates proficiency in time management, decision-making, and scheduling
Accomplishments
- CPR certified, Microsoft Office Specialist Word certified, Leave No Trace certified, OSHA Environmental Compliance certified.
Timeline
Lead Tour Guide
San Diego Zoo Wildlife Alliance
03.2023 - Current
Adventure Tour Guide
Bindlestiff Tours/ Intrepid Travel
07.2022 - 01.2023
Lead Bartender
CO Asian Fusion
07.2021 - 04.2022
Bachelor of Science - Sustainable Development, Environmental Policy & Environmental Justice
Appalachian State University
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