Versatile and ambitious individual focused in Social Media Coordination and In-House Management ready to bring creativity, positivity, and dedication to any work environment. Knowledgeable about multiple social media platforms, current trends, and skilled in writing and analysis. Proven leader and team player who is always willing to learn more and develop existing skills.
Overview
3
3
years of professional experience
Work History
Social Media Coordinator
The Lights of Broadway Show Cards
New York, NY
05.2023 - Current
Creating content for social media platforms, Instagram, Facebook, and TikTok to increase brand awareness. Includes designing and creating posts using Canva and CapCut using digital versions of product, filming and photographing product, script writing, and social media copy writing.
Keeping up to date on latest social media trends and creating posts following these trends.
Developing a brand attitude reflected in posts, direct messages, and comment replies.
Setting up social media accounts, on TikTok specifically.
Sending created posts for managerial approval.
Attending meetings and responding to emails any time of day.
Pitch creative and new ways to advertise product on social media. Includes encouraging audience participation in trends using our product and customer rewards.
Buy ads and schedule their run-time using a set budget.
Answer customer questions in direct messages and comment sections.
Utilizing story functions on Instagram and Facebook to share customer posts of our product and boost posts of our product.
Digital Manager and House Manager
Sweet Tease Tea Room
Belmar, NJ
10.2020 - Current
Maintain and design website using Squarespace. Update tea room policies, upcoming events, gallery, and current offerings.
Photograph and video content of product, store, and satisfied customers to be posted on Instagram, Facebook, and our website.
Plan menus and design menus for digital use using Canva.
Write and design newsletters using Canva and delivering them using MailChimp.
Buying ads on social media platforms with a set budget.
Respond to customers in social media comments and direct messages.
Schedule, plan, and manage in-house events, including classes, parties, and performances.
Event planning for customer events in the tea house. Includes menu planning, discussing contracts, decorating, and scheduling.
Answer customer phone calls regarding event planning and daily business.
Inventory and ordering of product.
Assigning tasks for all staff daily. Maintaining responsibility of all staff during their shifts and making sure they execute each job up to standard.
Fostering customer relationships and delivering excellent customer service.
Maintaining a positive work environment and open lines of communication with all staff.
Booking reservations and confirming details with customers.
Education
Bachelor of Arts - English
Muhlenberg College
Allentown, PA
05-2022
Bachelor of Arts - Theater
Muhlenberg College
Allentown, PA
05-2022
Skills
Client Interaction
Digital Marketing
Analytical Thinking
Collaboration
Social Media Trends
Research
Google Drive
Multitasking
MS Office
Supervision and Leadership
Critical Thinking
Affiliations
Self-taught makeup artist focusing in design and face painting
Developing and growing personal social media content